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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Spence, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Disappointing Stay Room was OK, but bed was too hard. Only a mattress on a metal frame. Also the hot water was barely warm. Had it worked on twice, then moved to another room. Could not take a shower for several days. Breakfast was muffins, granola bars, and coffee. No fruit, yogurt, or anything else. Would not stay again.
Business response:
Harold, thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to t... read more
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Looks like they remodeled since last stay.. Great inexpensive place for work in Nashville.
Business response:
David, thank you for being our guest at Extended Stay America. We're delighted to know you found us to be at a fair price and that you had a great time with us. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Decent for $. Short Uber to Broadway The people were pleasant. The "grab-n-go breakfast" was some granola bars and prepackaged muffins and coffee to drink. There was a really cool place like 1.5 miles away called Star Bagels that had amazing breakfast. The beds weren't terrible but not terribly impressive either. The towels were really small. The shower was pretty nice, but took for-ev-er to heat the water up. I've stayed at a few Extended Stay hotels, and this is the first one that didn't have glassware, silverware, or dish... read more
Business response:
Chris, thank you for being loyal towards our brand Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and overall had a pleasant stay. However, we are sorry for the inconvenience you had. Also, please know to ensure the cleanliness of kitchenware they are kept at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
beautifully renovated. Lovedthe kitchen and bath! such an excellent price for location in West End!
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our newly renovated property and found us to be a good value. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room was nice. Staff was nice and I will stay again next time my team plays Vandy.
Business response:
Ricky, thank you for staying at Extended Stay America. We are delighted you liked our courteous service and your well-appointed room. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit. Sincerely, Hotel Management
Small? The bed was very uncomfortable and small and it should have had a bed skirt, so you couldn’t see the skinny post that was holding the bed up. Lastly, the parking spaces were extremely narrow.
Business response:
Please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.