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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairly basic room, but comfortable, with a kitchen with no supplies. Only one blanket so have to have the heat on all night. You have to request utensils/cooking supplies/plates so that's not too convenient if you want to grab some food at the local store to make. There is not even a coffee maker. Industrial grade TP. Breakfast is just a muffin, coffee and some granola bars. The room was quiet and the hotel is on the marina which is nice. A short drive or walk to a Lucky's and several places to eat (burritos, subway etc.
Business response:
Thank you for choosing us for your needs. We are pleased to know you liked our convenient location and the comfort fo your room. However, we are sorry that you didn’t like our kitchenware policy. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Fine for the price. Basic hotel. Felt safe and clean enough. Nice area. I paid $120/night for a king on a last minute booking.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with our affordable rates and that you liked our well-kept hotel. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Terrible breakfast They shouldn’t be allowed to advertise free breakfast when their free “breakfast” is a basket of granola bars and some packaged bran muffins. Disgusting.
Business response:
We apologize that you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new selections for future implementation. We hope you will consider giving us another chance so we can provide you with a better experience in the future. Sincerely, Hotel Management
Business response:
Stacy, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Hotel was way over priced for what they had to offer and the condition of the hotel. The door Handel to the bathroom when using the bathroom. It smelled. The staff was friendly but I would not stay there again
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location. No luxury. Very clean. Provides everything one needs away from home. Beautiful promenade outside. Nice sjopping area close by. Great italian restaurant on tjhe water walking distance
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Overall good property We enjoy the location. The hotel could use a little extra maintenance. There are some graffiti scratched into the elevator. The bathtub and shower hardware was not functioning properly and only half the water could come out of the shower head. The bed was average, as were the sheets and pillows. The property could definitely use a little TLC, especially since it is located in a good area. The desk clerk was very pleasant, but one of the cleaning ladies was quite unfriendly and inappropriate. The breakfa... read more
Business response:
Dear Brian C, thank you for choosing our hotel for your family's stay.We arepleased our location was found to be convenient and that our team made you feel welcomed upon arrival. We are, however, so sorry for unwelcomed smoke smellcoming from other guests of the hotel. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel and we promise a much-impro... read more
Third time here great location. The check in was simple.
Business response:
Thank you for making Extended Stay America your home away from home. We are glad to know you were impressed with our ideal location and had a nice time with us. Thank you again for staying with us - we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.