This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient to why I was in Alameda. Will probably come back again.
Business response:
Thank you for the nice review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Great property This is wonderful property. It is right off the freeway but has a country feel. There is a path to walk my dog along the Estuary. The view from my room was a Marina. After battling traffic, this was a must needed retreat.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our well-kept hotel and that you enjoyed the view from your room. It was a pleasure hosting you & your furry-friend, and we look forward to seeing you again soon. Sincerely, Hotel Management
close to wedding venue didn't spend a lot of time in hotel
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing to stay with us. We look forward to your next stay! Sincerely, Hotel Management
Sadly not up to expectations/reviews If it wasn't for convenience I would not have stayed here. Check in was slow, unfriendly. VERY BASIC ROOM. Room didn't seem like it was used for long time and worn out. / no coffee pot in room. Refrigerator was very noisy, Had to call front desk to get a TV remote, cause none in room. Breakfast is NOTHING/ coffee and packaged foods.
Business response:
Thank you for your review. We apologize for the difficulties you experienced during your stay with us. Please be assured that we have shared your feedback with the concerned teams, and we’re working with them in order to fix all the issues you mentioned. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
LA Purple Fam Home Away from Home <3 This was our second stay at this hotel for an Annual Prince Boat cruise. We came all the way up from LA and chose this hotel specifically for it's proximity to the dock where we would have to board the ship. The place is clean, comfortable, accommodating, and very welcoming to all of us staying there. It was my understanding that majority of their guests that weekend were there for the Prince weekend as well. Great places to eat nearby as well as shop. There's a Target and a Safeway abou... read more
Business response:
Thank you for returning to the Extended Stay America and staying with us before your Annual Prince Boat Cruise. We are glad to know our location was perfect for your needs and that you loved your clean and comfortable accommodations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel lacked proper security. The front door was unlocked in the evenings and anyone could go upstairs in the elevators. No need for a card key to enter building at all. I did not feel very safe in this hotel at all.
Business response:
Thank you for the review of our hotel. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained. We value your feedback as it will help us improve our service and facilities moving forward. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Rocio, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I really enjoyed the location next to the marina. The plumbing in the shower is in need of repair. The pipes rattled and made loud noises as the water only trickled out of the shower head.
Business response:
Tom, thanks for taking the time to share your review online. Although you liked our location, we apologize for the plumbing issue you had in your room. Yor feedback is discussed with the concerned team for review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.