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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nicer than a discount hotel, short on amenities Clean, close to the tube, easy access and pleasant location (on the marina). Free wi-fi. Dog friendly as well. What you miss? No in room coffee. No hair/blow dryers. No ice machines (you have to make your own ice in your freezer). "Breakfast" offerings include granola bars and (if you're lucky) pre-packaged store-bought blueberry muffins and coffee or tea.
Business response:
Janice, thank you for being our guest. We are pleased overall you enjoyed your stay and that our location was perfect for your needs. However, we are sorry for not meeting all of your expectations. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. As we have refrigerators in all our rooms which includes ice trays fo... read more
Staff friendly, good little cation with restaurants clean se by. Would stay here again!
Business response:
Donna, thank you for the glowing review of the Extended Stay America. We are glad to know you loved our courteous associates and that you were impressed with our proximity to some restaurants. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great staff, beautiful location Situated on Alameda island, definitely a welcome respite from the noise and crowding of the city. Beautiful out of the way location, but still conveniently located. Grab and go breakfast definitely left something to be desired. Some bananas or other fruit, yogurt, or cheese would have been welcome. Just prepackaged, not very healthy muffins and some granola bars. But breakfast is important to me. ;) Hotel itself was great and staff, ESPECIALLY HOUSEKEEPING! was very friendly.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Your feedback in regard to our complimentary grab-and-go breakfast will be shared with our Brand Leaders. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Business response:
Mark, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Didn't have coffee set up for room so I could make my coffee in the morning , although they made coffee downstairs. Prefer it in bed 1st thing, though. Maid banged on the door right as we were departing telling us we had to leave. Seemed a bit rude. Othetwise, asst mgr was very nice.
Business response:
Tay, thank you for choosing to stay with us. Although we’re glad to know overall you had a nice experience with us, we’re sorry for the behavior of one of our staff members and for not meeting some of your expectations. Please be assured that we have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Near a marina, nice stay. Nice kitchenette. I’m out of town a lot working, felt like home. Close to work for me and the Marina was nice to walk around.
Business response:
Thanks for reviewing your stay at Extended Stay America. We’re glad to know you enjoyed our wonderful location and that you got a great night's sleep in your comfortable room. However, we’re sorry for failing to meet your expectations with our grab-and-go breakfast. We assure you that we will share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope this will not overshadow your otherwise positive experience and look forward to seeing you again soon.... read more
Convenient location Conveniently located and comfortable.
Business response:
Araceli, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
I had a FANTASTIC Stay.. nice and quiet and very clean!
Business response:
Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with your stay with us. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.