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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The view was nice, the service was unfriendly and not helpful. The breakfast was coffee we had to wait for and granola bars.
Business response:
Thank you for selecting us on your trip to our city. We are glad you liked the scenic view which made for a pleasant stay. However, we apologize for not providing you with a stellar stay. Your feedback for the service issue and our breakfast offerings will help us improve our future guest experiences. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The staff are friendly and eager to help. The rooms are quiet and have quality decor.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and enjoyed your clean and comfortable accommodation. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Happy customer It was great
Business response:
Ronald, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Quiet, easily accessible location. Easy parking with walking opportunities around the harbor
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay at Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The heater was on all night at a temp. that was too warm at 72. Also, the fridge made noises through- out the night. The motel was quiet and the people friendly. I believe the price of a room is higher than it should be for what you get. The breakfast was minimal at best.
Business response:
Thank you for evaluating your stay. We are very sorry for the issues you encountered during your stay and regret the inconvenience it caused. Your feedback in regards to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new offerings. We wish we would have known about the noise problem as we would have done our best to ensure you are comfortable. Thanks again, and we hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management
I will stay again ! No complaints. Extended stay hotels are very clean, the staff is really nice, the parking is safe and easy. This is about the 4th extended stay I’ve been at and by far it’s my favorite in this area. It’s right next to the marina with a beautiful walk and benches. But, this hotel is about a 5-10 minute drive from restaurants so I recommend having a car/lyft. The front desk let my boyfriend and I check out late without me even having to ask. They have microwaves, plates, utensils, toasters, etc. They also h... read more
Business response:
Chantel, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our associates and that you enjoyed our location. Thank you again for being our loyal guest. We cannot wait for your return visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.