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Extended Stay America Premier Suites - Phoenix - Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Location details
2055 W. Chandler Blvd., Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in staff was very pleasant. Remote battery was dead but we just used the one that worked. No amenities in room-no cups, silverware, etc….we were there only one night due to traveling so probably ok. We like this location. Quiet and just off highway but close to restaurants and shopping.
Business response:
Dear Guest, Thank you for sharing your thoughts from your stay. We are glad to hear that your arrival experience felt welcoming and that the surroundings were convenient for your travel plans. A calm setting with easy access to nearby dining and retail options can make even a brief visit more enjoyable. We appreciate your understanding regarding in-room conveniences. Your feedback offers a helpful perspective and has been noted for awareness. We value you choosing to stay with us and hope future visits, whether short or exte... read more
Fine
Clean room, good staff, and amenities. Coffee and breakfast not as good as expected. Overall a good stay but just wanted a better breakfast and coffee. It is a very good hotel with laundry and workout area.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing thoughtful feedback. A comfortable visit with helpful team members always makes a difference. We are glad your time here felt pleasant overall and that the features available supported your routine during the stay. Guest input about morning offerings is appreciated, as it helps shape future enhancements. We hope to welcome you back and provide an even more satisfying experience next time. Sincerely, Hotel Management
Room was clean and staff courteous. Fridge rattled, and shower head was awful. Otherwise def recommended.
It’s just not what I wanted or was looking for. Looking for traditional style and real food for breakfast. I should done better in selecting.
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay. We understand that every guest has unique preferences, and finding accommodations that match expectations is important. Your feedback provides helpful insight into how different styles and offerings are perceived by those visiting. While this experience did not fully align with your needs, we appreciate your honesty in reflecting on your choice. Concerns like yours are valuable in understanding guest priorities and guiding future decisions. We hope that ... read more
The room was great, very roomy and clean. Check-in was very easy. The grab and go breakfast was exactly what it means.. a quick breakfast of muffins, yogurt, oatmeal and snack bars. Had to cut my stay short and they provided a full refund for unused days. I really appreciated that type of customer service.
The room was very clean. There’s a microwave & a fridge. The room didn’t have carpet which was a plus. Bathroom was very clean.The hallway was ok, you can tell by the smell that some people have animals living or staying long term. The animal smell is not horrible but noticeable. Coffee was horrible. There is no true “breakfast. Just some mini milk & yogurt & boiled eggs. Small grab & go fruit selection. Overall for the cost, and cleanliness, I would stay here again. Just knowing what to expect.
Business response:
Dear Guest, We are delighted that the cleanliness and well-appointed room made your stay enjoyable. It is wonderful to hear that the layout and amenities suited your needs, and we appreciate your honest thoughts about the overall atmosphere. Your feedback shows you truly considered your experience, which helps us continue improving. Thank you for choosing Extended Stay America. Your insights are valuable, and we look forward to welcoming you back, confident that your next visit will be just as satisfying. Sincerely, Hotel Ma... read more
Room were amazing loved the set up of them will definitely be back maybe to give it another chance. Staff did not have the best of attitudes and weren’t very inviting. I thought It was maybe just my feelings but as I sat there waiting for my room after check in time because my room still wasent ready… I over hear another customer complaining about the same issues. I have stayed at another location in chandler and staff are delightful and inviting they make feel right at home. I gave it 4 stars because my room was nice and cl... read more
Business response:
Dear Guest, We are happy to hear that the accommodations and layout made a positive impression on you. Knowing the space felt well prepared and met your needs truly matters. At Extended Stay America, we aim to deliver a comfortable experience while continually refining how guests are welcomed. Thank you for sharing your honest perspective and for recognizing the strengths of your visit. We appreciate your feedback and would be glad to welcome you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Phoenix - Chandler Downtown
How is Extended Stay America Premier Suites - Phoenix - Chandler Downtown rated?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown has a 4.3 star rating with 1,362 reviews.
When is Extended Stay America Premier Suites - Phoenix - Chandler Downtown open?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown is open now. It will close tomorrow at 12:00 a.m.