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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The elevator was broken and we had to take the stairs with our luggage, and there were towels from the last guest in the bathtub
Business response:
Dear limin, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. Ensuring all facilities are in working order and maintaining cleanliness are priorities for us. We are addressing the elevator issue and have reminded our housekeeping team to double-check rooms before guest arrivals. Your feedback is valuable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience that reflects our commi... read more
The property, staff and convenient location were nice. I did not like the motion detector in the ceiling of the room. It was like having a camera on your every move.
One night buesiness trip Nice clean well organized room I will add Extended stay America hotels of my preferred places rio stay in the future
Business response:
Dear David, Thank you for your feedback. We are delighted to hear that you enjoyed your stay and found our rooms clean, well-organized, and to your satisfaction. Your positive comments are greatly appreciated, and we look forward to welcoming you back to Extended Stay America as one of our preferred guests in the future. Sincerely,Hotel Management
Our trip was rescued after a bad VRBO experience. This potpourri was clean and stafg was helpful. Free breakfast was advertized on the little screens at the check- in desk but was not provided at this property. Overall great trip!
Business response:
Dear LaDella, Thank you for choosing Extended Stay America to rescue your trip after a challenging VRBO experience. We're pleased you found our property clean and our staff helpful. However, we apologize for the inconvenience regarding the breakfast not being available as advertised. We're glad that despite this, you had a great overall trip with us. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management
No sampo and the room
Business response:
Dear Cristian, Thank you for your feedback. We apologize for the inconvenience regarding the shampoo in your room. Ensuring all amenities are stocked is a priority, and we regret falling short in this instance. We are reviewing our inventory procedures to prevent such occurrences in the future. Your comments are valuable as we strive to enhance our guests' experience. We hope to welcome you back for an improved stay.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 504 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.