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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was nice and clean. A lot of homelessness around the hotel which was odd because we really didnt see this in the surrounding areas. The hotel staff was hardly at the desk and they never answered the phone. That was the only downside.. that and no coffee.
Business response:
Dear Christina, Thank you for your feedback. We’re pleased to hear that you found the hotel nice and clean. We apologize for the concerns regarding the presence of homelessness in the area and the issues with staff availability and phone responsiveness. We are reviewing our staffing and communication practices to better meet our guests' needs. We also appreciate your input about the coffee and will consider it for future improvements. We hope to provide you with a better experience on your next visit.Sincerely,Hotel Manageme... read more
Comfortable A comfortable stay, but hardly any cutlery, crockery etc.
Business response:
Dear Jacqueline, Thank you for your feedback. We’re glad to hear you had a comfortable stay. However, we apologize for the lack of cutlery and crockery in your room. We understand how important these amenities are and will address this issue with our team to ensure they are properly stocked. Your comments help us improve, and we appreciate you bringing this to our attention. We look forward to providing a better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
There is no one at the front desk ever. Instayed a week and no one came to clean my room. For being a new hotel is this already looks bad. If youre looking fot a clean place this is good enough if your looking for the hotel experience this is not the place.
Clean
It was very quiet.
Business response:
Dear Francisco, Thank you for your feedback. We’re pleased to hear that you found the environment quiet during your stay. We strive to provide a peaceful and comfortable experience for all our guests. We look forward to welcoming you back to Extended Stay America and providing you with an even better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 504 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.