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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All very good.
We checked in and the front desk clerk was so friendly and welcoming. Unfortunately our room was next to a noisy party. 1:00 AM and the noise and loud music continued. We called the front desk and they did nothing. With so many options in the area, we would never return to this establishment. Located in an Industrial area part of town.
Business response:
Dear Sharon, Thank you for staying with us and for your candid review. We sincerely apologize for the noise disturbances you experienced from nearby guests, and even more, we did not resolve this to your total satisfaction. We strive to provide exceptional service to every guest; therefore, we are very disappointed this was not your experience. We will address this appropriately, and we hope you will give us another chance to provide you with the comfortable and restful stay you deserve.Sincerely,Hotel Management
New and ckean
Business response:
Dear Melissa, Thank you for your feedback. We are pleased to hear that you found our property new and clean. Your satisfaction is important to us, and we appreciate your positive comments. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing Extended Stay America.Sincerely,Hotel Management
It was nice would stay again
Thought i choose a good place because it's fairly new. It said 2 queen beds but they felt more like full beds. If you're looking for a clean place to sleep at, this will be good. Otherwise, no other amenities to speak of, slow wifi, no hair dryer in the room and housekeeping is extra $.
Business response:
Dear Mary, Thank you for sharing your experience. We apologize for any disappointment regarding the bed sizes and amenities provided. Your feedback regarding the Wi-Fi speed and lack of certain amenities will be addressed with our team for improvement. We appreciate your patronage and hope to enhance your stay in the future with upgraded services and accommodations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 504 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.