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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to have Shampoo And conditioner in room as well as coffee….
Business response:
Dear Evelyn, Thank you for your feedback. We apologize for any inconvenience caused by the absence of shampoo, conditioner, and coffee in your room. Your comments have been noted, and we will work to ensure that these essential amenities are provided in all rooms for our guests' comfort and convenience. We appreciate your valuable input hope to enhance your stay at Extended Stay America in the future with upgraded services and accommodations.Sincerely,Hotel Management
You charged us for a booking on the 24 of May,and we didn't stay there,had to sleep on the floor some were else, terrible, please put my money back on my card I'm minus 192 on my bank account
Very clean. Family friendly. Good staff.
Business response:
Dear Pratap, Thank you for your positive review! We're delighted to hear that you found our hotel to be clean, family-friendly, and that our staff provided good service. Ensuring a welcoming and comfortable experience for our guests is our top priority, and it's rewarding to know we succeeded in your case. We appreciate your feedback and look forward to welcoming you and your family back in the future to Extended Stay America.Sincerely,Hotel Management
The bed was hard and small. The room was very clean due to its newness, but overall, it was just okay. The TV and Wi-Fi were sketchy, and we couldn't get the TV to work.
Business response:
Dear Carolyn, Thank you for your feedback. We're glad to hear that you found the room clean, but we apologize for the discomfort caused by the bed and the issues with the TV and Wi-Fi. Your comments are valuable as they help us improve our services. We'll address these concerns promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 504 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.