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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the "breakfast" was a joke, shouldn't state anything about it on the website. Save the $0.15 and move on. The staff were nice and was a basic room. The need to get shampoo from the front desk was odd, but maybe that's a CA thing.
Business response:
Dear JARED, Thank you for taking the time to share your experience. We apologize for not meeting your expectations with the breakfast offering and the shampoo process. Your feedback is valuable, and we will look into improving these aspects to serve future guests better. We are pleased to hear that you found the staff to be friendly, and we appreciate your understanding. We hope to welcome you back for an improved experience.Sincerely,Hotel Management
Quiet and calm
Check in was fast easy. Not a full breakfast but still variety of grab and go options. The only complaint would be the hall ways smelt like rotten food. I was worried our room would smell but thankfully it didn’t. I would definitely stay again.
Business response:
Dear Tiffaney, Thank you for sharing your feedback! We are glad you had a smooth check-in and enjoyed the grab-and-go breakfast options. We sincerely apologize for the smell in the hallways and appreciate you bringing it to our attention. We are committed to improving the guest experience and look forward to welcoming you again at Extended Stay America for a better stay!Sincerely,Hotel Management
Great brand new hotel.
A little out dated, but nice enough!
Business response:
Dear Kellen, Thank you for taking the time to share your experience. We are glad you enjoyed the positive aspects of your time at Extended Stay America. However, we sincerely apologize for the issues you encountered that disappointed you. Thank you for bringing these issues to our attention, and we hope to make meaningful improvements moving forward.Sincerely,Hotel Management
Clean
Business response:
Dear Benjamin, Thank you for sharing your feedback! We’re thrilled to hear that your experience at Extended Stay America met your expectations for cleanliness. It’s our priority to provide a comfortable and welcoming environment, and we’re delighted you enjoyed your stay. We hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 674 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.