Extended Stay America Premier Suites - San Diego - San Marcos

Business response:

Dear Guest, Thank you for making Extended Stay America your home away from home. Hearing that everything was spotless throughout your stay truly brightened our day. We’re delighted to know your visit left such a positive impression, and it’s always uplifting to receive feedback that reflects our commitment to a welcoming environment. We appreciate you taking the time to share your thoughts and would be glad to welcome you back whenever you’re in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing such encouraging feedback about your stay at Extended Stay America. We’re delighted that our courteous and patient team helped resolve the reservation concern and ensured you felt well looked after throughout your time with us. It’s also great to know the room provided the comfort you needed for a restful night. Your kind words will be shared with our team, and we look forward to making your next visit just as positive. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing such warm feedback about your visit. We’re glad to know the courteous team and the clean, welcoming room helped make your time with us enjoyable. It’s always encouraging to hear when guests feel comfortable and well cared for, and we’ll share your kind remarks with the team. We look forward to the pleasure of welcoming you back to Extended Stay America for another outstanding stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing to stay with Extended Stay America and posting your review. We’re delighted to know you had an overall great experience and truly appreciate you taking the time to share it. It’s always rewarding to hear when our guests leave satisfied. We look forward to welcoming you back for another pleasant and comfortable visit soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you sharing your thoughts and regret the inconveniences you encountered during your visit. We understand how disruptive early-morning noise and the need to request certain items can be, and we apologize for the inconvenience they cause. Your feedback will be reviewed with the appropriate teams as we continue to evaluate ways to enhance guest comfort and provide a more seamless experience. We hope to have the opportunity to offer a quieter and more pleasant stay in the future. Sincerely, Hotel Manage... read more