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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were several homeless people in and around the parking lot. Staff was notified but nothing was done. There was a fight in the parking lot at 2am.
Business response:
Dear Amy, Thank you for taking the time to share your valuable feedback. We are truly sorry we did not meet your expectations during your stay. Please accept our sincere apologies for any concerns you had with certain individuals outside our hotel. We will address these appropriately and are very grateful for your patience. We hope you will consider giving us another chance to show you our commitment to providing exceptional experiences on your next visit to the city.Sincerely,Hotel Management
Clean room and hotel Just what I needed
I went on line and I was amazed buy the way that it was so much care do to me being the son of the president of the United States I had to book a room to see if they will help let u in early omg the best hotel ever
Business response:
Dear Keli, We would like to express our gratitude for choosing Extended Stay America as your preferred accommodation. We are devoted to providing enriching experiences for our guests through exceptional service and our unwavering commitment to quality. We are delighted to have achieved this during your stay with us. Our team members always strive to provide the best service possible, and when our valued guests recognize this, it means the world to us. We will be sure to share your compliments with all of them. Thank you for ... read more
The only down fall was the water pressure from the shower in the room. Extremely low pressure and if not careful you could get burned water temperature was not balanced. Very disappointed at that. But all the rest of the room and confortness was great!!
Business response:
Dear Yvonne, Thank you for your feedback of your stay in Extended Stay America. We apologize for the inconvenience you experienced with the water pressure and temperature in your room. Your comments are invaluable to us as we continually strive to improve our guests' experiences. Rest assured, we will address this issue promptly to ensure a more comfortable stay for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Man... read more
Clean
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 504 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.