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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unfortunate night Room fairly good, but slght smell of smoking still in the "non-smoking" room. Evacuation do to faulty fire sendor. Had to clear entire building to parking lot at 12:30AM.Liked quiet room after the pandemonium! No hot water in kitchen. Mattress was low, but good.
Business response:
Dear Peter, Thank you for your thoughtful review. We are pleased to know that you found comfort in your room, though we sincerely regret the disturbances that affected your stay. Please accept our apologies for the inconvenience caused by the alarm disruption and other concerns you encountered. Your feedback is important and helps guide our efforts toward improvement. We hope to have the opportunity to welcome you back for a smoother and more enjoyable visit in the future. Sincerely, Hotel Management
I stayed here for two nights. The pros: - The room was clean. - The staff were friendly. - Melanie was able to accommodate me with an early check in. (1:30pm) - Location was great as it was close to where I needed to be and also not too far from San Diego. The cons: - no hair dryer in the room. I called the front desk on each day and they mentioned they would need to find one but unfortunately after 2 nights I still did not receive a hair dryer - the lobby area and walkways have shown its age. You can see the wear and tear o... read more
Business response:
Dear Matthew, Thank you for the high rating! We are glad to hear that Melanie's warm welcome and your early check-in set a positive tone for your visit. While we're thrilled you enjoyed your time with us, we also appreciate your feedback on areas where we can improve. It helps us grow and better serve our guests. We hope to welcome you back the next time you're in San Diego! Sincerely, Hotel Management
Satisfied with the overall experience during our stay. Noticed that flooring in the room was not cleaned when we checked in.
Clean, quiet, practical
Business response:
Dear Alejandro, Thank you for the kind words! We are delighted to hear that you enjoyed the peaceful and functional atmosphere during your stay. It’s always a pleasure to know our guests are comfortable and satisfied. We appreciate you choosing Extended Stay America and hope to welcome you back soon for another pleasant visit. Let us know if there’s ever anything we can do to make your next stay even better! Sincerely, Hotel Management
Great staff and good breakfast
Our hall smelled bad and room smelled a little funky.
Business response:
Dear Guest, We apologize for the concerns you experienced in the hallway and your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us. We look forward to another opportunity to provide you with the flawless stay you deserve. Sincerely, Hotel Management
We had a nice time in the hotel. We were in town for business and rented for the week. The room was a nice “apartment” away from home. The only thing, and this is a whatever, is the smell in the hallways from all of the different kinds of cooking going on in each room. Other than that, it was a very comfortable stay and will be back!
Business response:
Rosemarie, We are thrilled to hear your stay felt like a cozy retreat during your business trip! It is wonderful to know the setup suited your needs so well. We appreciate your note about the hallway experience—your feedback helps us improve. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for another enjoyable visit soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,228 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.