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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is very fancy and very cozy with all the amenities I was looking for large refrigerator stove so I can cook my meals I really enjoyed staying at this hotel.
Business response:
Dear Guest, A stay that feels both inviting and comfortable is exactly what we hope every guest experiences, and it’s wonderful to know yours felt that way. We’re glad the setup in your suite supported your routine and made your time with us easy and enjoyable. Your feedback means a lot to our team at Extended Stay America, and we look forward to welcoming you back whenever your travels bring you this way. Sincerely, Hotel Management
Overall I give the place ten. However, the business is surrounding were somewhat of a I guess distraction, because I'd noticed him.And then to access it was kind of difficult at that light there coming in off of brokaw, but overall, as I said, I give it a complete tin.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We are glad to know you enjoyed your stay and appreciated the overall experience. We understand your concern regarding the surrounding businesses and traffic, and we appreciate you bringing this to our attention. On a positive note, we are glad to see your ten-star rating. We truly value your kind words and hope we will have the pleasure of welcoming you back for another comfortable visit. Sincerely, Hotel Management
Business response:
Dear Guest, We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Todo estaba limpio y en la recepción son muy amables
10 ⭐️ Staff Total Team - check
The room was really nice and the staff was great. The set up of the room was a bit odd, but our stay was comfortable for one night. I wish the breakfast had actual real food instead of packaged food that tasted bad.
Business response:
Dear Guest, Thank you for sharing your experience! We’re glad to hear you found the room comfortable and enjoyed the friendliness of our team. We appreciate your feedback regarding the breakfast, and we’ll continue exploring ways to enhance the offerings for our guests. We look forward to welcoming you back soon for another stay at Extended Stay America, and we hope your next visit is even more enjoyable. Sincerely, Hotel Management
The tub was closed the room didn't have dishes and the wifi is a rip off for the 7.99 exta
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that your stay was impacted by the closed tub and the limitations you experienced with room amenities. While items such as dishes are available at the front desk upon request, we apologize if this was not communicated clearly upon your arrival. Your comments regarding Wi-Fi have also been shared with our team. We are committed to ensuring every guest experience is smooth and enjoyable, and we hope that should you choose to stay with us again, we have... read more
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 3.5 star rating with 2,578 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.