This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was chill honestly I got plenty of sleep and made it back to the airport lol
Business response:
Dear Guest, We are glad your stay was relaxing and restful. It’s great knowing you had a smooth experience and got the rest you needed before heading back to the airport. Thank you for choosing Extended Stay America, and we hope to welcome you again the next time you’re in town for another easy, laid-back visit. Sincerely, Hotel Management
I loved it.
The door of the room was really hatd to close, when upon of our arrival was open but later we find out why. The microwave was not working. The thing that I do not like is that is making you go to the lobby and ask for things, like dishes.
Business response:
Dear Guest,We’re sorry for the inconvenience caused by the door and the microwave not working properly. That’s certainly not the first impression we want to leave. We also understand that going to the front desk for kitchen items may have felt inconvenient. These items are kept in the lobby to ensure they are freshly cleaned and ready for each guest. We’ll review this with our team to make sure these situations are handled more thoughtfully in the future. We appreciate you staying with us. We hope to have another opportunity... read more
Perfect
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted to know your time with us was everything you hoped for. It’s wonderful to hear that all aspects of your stay met your expectations. We appreciate the opportunity to host you and can’t wait to welcome you back for another memorable visit. Sincerely,Hotel Management
Good
Electric stove seems outdated and takes lot of time to heat for cooking
Business response:
Dear Guest,We appreciate you bringing the electric stove to our attention. We understand that having a quick and efficient cooking experience is important. We’re constantly reviewing ways to improve our amenities and ensure guests have the best possible stay. Your comments are valuable as we continue to make enhancements. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Great place. Close to San Jose Airport
Staff is very accommodating abd kind, the rooms and surrounding areas are very clean. The pool and hot tub are a great way for my kids and I to relax. I will be extending my stay in the future
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. We're so grateful you took the time to share these reflections. It's wonderful to know our team's thoughtfulness and hospitality stood out during your stay and that you found the rooms and shared spaces well-maintained. We're also glad the pool and hot tub provided a relaxing spot for you and your kids to unwind. Hearing that you're planning to extend your stay in the future is one of the best compliments we could receive. We hope to welcome you b... read more
The room was nice and clean, friendly staff, and my kids and I enjoyed the pool and hot tub
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,698 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.