Extended Stay America Premier Suites - San Jose - Airport

Business response:

Dear Leonor,Thank you for choosing Extended Stay America for your vacation! We're delighted to hear you had a good time with us. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another stay in the future. Safe travels, and see you next time!Sincerely, Hotel Management 

Business response:

Dear Victor,We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them.Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon.Sincerely,Hotel Management 

Business response:

Dear Jordan,Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and convenient location and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests.It was a pleasure having you stay with us, and we hope you will choose us again!Sincerely,Hotel Management 

Business response:

Dear Jacqueline,Thank you very much for taking the time to review our hotel. Although you were satisfied overall during your stay, we are disappointed we did not meet all of your expectations. Our goal is to deliver outstanding service with great amenities and clean and comfortable suites for our guests to enjoy. We appreciate your feedback about our bedding and apologize it did not meet your expectations. Thank you for being our guest, and we hope you will visit again soon.Sincerely,Hotel Management