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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'm very happy
Business response:
Dear Guest, Thank you for the terrific review of Extended Stay America. We’re thrilled to learn that your experience with us was a positive one. Creating a comfortable and inviting atmosphere for everyone here is important to our team. It’s rewarding to know that we were able to exceed your expectations in various aspects. Your kind words encourage us to continue striving for excellence. We eagerly anticipate the opportunity to welcome you again soon for another memorable visit. Sincerely, Hotel Management
Room was very clean.
It was chill honestly I got plenty of sleep and made it back to the airport lol
Business response:
Dear Guest, We are glad your stay was relaxing and restful. It’s great knowing you had a smooth experience and got the rest you needed before heading back to the airport. Thank you for choosing Extended Stay America, and we hope to welcome you again the next time you’re in town for another easy, laid-back visit. Sincerely, Hotel Management
I loved it.
The door of the room was really hatd to close, when upon of our arrival was open but later we find out why. The microwave was not working. The thing that I do not like is that is making you go to the lobby and ask for things, like dishes.
Business response:
Dear Guest,We’re sorry for the inconvenience caused by the door and the microwave not working properly. That’s certainly not the first impression we want to leave. We also understand that going to the front desk for kitchen items may have felt inconvenient. These items are kept in the lobby to ensure they are freshly cleaned and ready for each guest. We’ll review this with our team to make sure these situations are handled more thoughtfully in the future. We appreciate you staying with us. We hope to have another opportunity... read more
Perfect
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted to know your time with us was everything you hoped for. It’s wonderful to hear that all aspects of your stay met your expectations. We appreciate the opportunity to host you and can’t wait to welcome you back for another memorable visit. Sincerely,Hotel Management
Good
I was there for 13 days and there wasn’t room service they kept skipping my room , I had to ask for towels in a few ovations and for clean bedding everything else was good .
Electric stove seems outdated and takes lot of time to heat for cooking
Business response:
Dear Guest,We appreciate you bringing the electric stove to our attention. We understand that having a quick and efficient cooking experience is important. We’re constantly reviewing ways to improve our amenities and ensure guests have the best possible stay. Your comments are valuable as we continue to make enhancements. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 3.5 star rating with 2,655 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.