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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall okay just floors are thin and can hear everything also tub in bathroom was peeling
Business response:
Dear Kayli, Thank you for sharing your feedback. We regret that your stay was not as quiet as you expected and that the condition of the bathroom tub did not meet your expectations. We understand how these aspects can affect your experience, and we are committed to addressing them. Your comments are valuable to us as we strive to improve our accommodations. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Great location
Don’t Be Afraid To Ask Shower was leaking but talked to building maintenance guy on his way out for the day took room number and said he would fix it first thing in morning to no surprise it was done the front desk was busy checking in guest that’s where I seen the maintenance guy he deserves 5 star
Business response:
Dear AMOS, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Not the greatest, there was a weird smell in the room
Business response:
Dear Lamis, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize that this was not your experience. Please know that we will share your feedback with our entire team to ensure this is not repeated.Thank you for your valuable comments, and we would welcome the opportunity to have you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,624 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.