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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at check in was very nice and accommodating when I had to exchange my room because of the couch. Or room was a little outdated and small however we were only there for one night, flying out of SJC the next morning. The bathroom tub/shower faucet was tricky to use.
Business response:
Dear Vanessa, Thank you for your kind words about our front desk team. It is glad they could assist you during check-in. It is good knowing your stay met your needs when you were here. However, we regret the challenges you experienced with the room and bathroom faucet. Your feedback has been shared with our team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Good value 3 Day stay, the rates were good and friendly staff. The building is a little old but upkeep is ok. The only issue I had was the upper floor made banging noises for 5 hours straight every night until almost 1 AM was exhausting
Business response:
Dear Guest, Thank you for sharing your feedback and for recognizing the value we offer at Extended Stay America. We are glad you found our property to be a good choice, satisfying most of your needs. Our team works hard to provide the best service possible, and we are sorry for the noise concerns. We appreciate your understanding and appreciation. We hope to welcome you again and exceed your expectations for your next stay!Sincerely,Hotel Management
Great management and services. I suddenly had upstair neighbor who has kids and really loud, management moved me to a quiet room. Thanks a lot!! I love this place!
El servicio en el lobby es excelente. Super recomendado... Gracias
Business response:
Dear MARTHA, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service at Extended Stay America. Our team works hard to ensure every guest feels welcomed and valued, and we're happy that we could meet your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,624 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.