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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing stay
It was good like good enough for what i needed
Nothing much of note here- waited patiently for a cup of coffee in the AM. No coffee maker in my room (didn’t see one). Area safe for a positive.
Business response:
Dear David, We're glad the area felt secure during your visit. We apologize for the inconvenience with the coffee situation. To maintain cleanliness and consistency, in-room coffee makers are not kept in every room but can be requested at the front desk, and we're happy to provide one when available. Your comments have been noted as we continue working to improve the overall guest experience. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
One night stay You get what you paid for. Room had a funny smell and the shower did not work. They moved us room quickly to a room with no smell and working shower.
Business response:
Dear Estela, Thank you for staying with us and for sharing your experience. We sincerely apologize for the initial inconvenience caused by the room condition. A clean and fully functional space is essential, and we regret that your first room didn’t meet that standard. We’re glad our team was able to relocate you to a more comfortable room promptly, and we appreciate your understanding. Your feedback helps us improve, and we’re reviewing our room inspection process to prevent similar issues in the future. We hope to welcome ... read more
Place was nice and clean kitchen.
Business response:
Dear Gonzalo, Thank you for taking the time to share your experience at Extended Stay America. We are delighted to hear that you found our property to be immaculate, especially the kitchen area. We understand how important a well-kept and functional kitchen can be, whether you're staying for a night or an extended period, and we are glad it met your expectations. Cleanliness is a top priority for us, and it’s always great to know when that effort is noticed and valued. We look forward to welcoming you back for another energi... read more
Everything was good except for the strong pet urine smell i our room.
Business response:
Dear Thomas, We're glad most aspects of your stay went well, but we’re sorry about the unpleasant odor in your room. That’s not the standard we aim to uphold, and we’ll be addressing this with our housekeeping team to ensure it’s properly resolved. Your feedback is appreciated, and we hope to offer a much more comfortable visit next time. We look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 3.5 star rating with 2,655 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.