Extended Stay America Premier Suites - San Jose - Airport

Business response:

Dear Kiijjuan,It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management 

Business response:

Dear Nichole,Thank you for your feedback. We're glad to hear that overall, you had a great experience. We appreciate your comments and are committed to ensuring that every detail meets our high standards. We'll make sure to address your concern to improve future stays. Looking forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Richard,We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them.We hope to see you again soon!Sincerely,Hotel Management