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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was still dirty. There was beer caps still under the bed.
Room and facility can use a better cleaning service.
I have never stayed in a kitchenette room that you had to ask for everything down to a styrofoam cup and anything else that is normally in the room when you arrive soap shampoo coffee pot nothing was in room at all
Better hotel booking policies
Visit was canceled
Business response:
Dear Tonty, Thank you for your feedback. We’re sorry to hear that your visit was canceled. If there were any issues related to your reservation or cancellation process, please don’t hesitate to share the details. We hope everything is well and look forward to the chance to provide you with a great stay in the future. Sincerely, Hotel Management
Grab and go breakfast was a bit disappointing... could have been more than packaged oatmeal yogurt and fruit bars.
Business response:
Dear Christina, We sincerely apologize that our grab-and-go breakfast did not meet your expectations. We understand that a more satisfying variety is important, especially for guests starting a busy day. Your comments have been shared with our management team, and we are actively exploring ways to enhance our breakfast offerings while maintaining convenience and quality. Your input is invaluable in helping us improve the guest experience. We appreciate your stay and look forward to welcoming you back. Sincerely, Hotel Manage... read more
The rooms were clean and the staff was friendly but we didn’t even have extra toilet paper or sufficient soap and shampoo in the room. Also reservations less than 7 days have no housekeeping so could only get fresh towels if you brought the soiled ones back. Not expecting 5 star resort here but the room wasn’t cheap either. Also advertising having a “free breakfast,” is misleading. More accurate would be “free morning to-go snacks.” Yogurts, granola bars and packaged muffins is not a “breakfast.” There are viable dining opti... read more
Business response:
Dear Andrew, We sincerely apologize for the lack of toiletries and toilet paper in your room, as well as the limited housekeeping service for short stays. Your frustration is understandable, and we will work on better communicating our policies and ensuring basic amenities are fully stocked. We also appreciate your comments regarding the breakfast. Your input is valuable as we strive to improve. We hope to welcome you back. Sincerely, Hotel Management
My stay was not entirely what i had expected. The property is very nicely maintained, has a wonderful staff and no pool. At a previous stay in the area in February, i actually went to this property and spoke with the personnel there. I explained my particular requirements, my not so pleasant experience with thei property in Brandon. The room i was shown and met my requirements, not the one i was in this trip. The breakfast stated as being offered daily, later changed to grab and go style, this was okay but for 9 days, a chio... read more
Business response:
Dear Donald, Thank you for your detailed feedback. We’re glad you found our property well-maintained with wonderful staff and convenient location. We apologize that your room did not fully meet your specific requirements, including the absence of a handheld showerhead and kitchen utensils, and that breakfast options became repetitive during your extended stay. Your comments about room layout and amenities have been shared with our team to help improve future guest experiences. We appreciate your insights and hope to welcome ... read more
Their breakfast is a joke. Literally a yogurt and egg
Business response:
Dear Mia, We are sorry to hear that our breakfast selections did not meet your expectations. We understand how important a satisfying meal is to start the day right off, and we regret that our current offerings fall short. Your comments have been shared with our team as we explore ways to enhance our guest experience on all levels. Thank you for bringing this to our attention. We appreciate your feedback and hope to accommodate you again with a better impression next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,611 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.