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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
THE AC wasn’t WORKING. I have stayed in differents hotels all around u.s and this is the first time that happened to me. yes the air conditioning wasn’t working . they couldn’t offer me another room because they were full. I just hope I can take half of my money back .
My experience on hotel is bad because they don’t have bed king. The give me 2 queen
Business response:
Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Roaches. Asked them to spray
Business response:
Hanna, thank you for your feedback. Please accept our apologies for the issues in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Not so extended I booked my stay 2 weeks in advanced. Its was paid for. Called in the day of my initial check in to explain to them that i would be checking in late. By the time I arrived i waited outside for 30 minutes it was no one at the front desk. After one of the hotel guest let me in i sat in the lobby for another hour waiting for a staff member to get to the front desk. Finally a staff member arrived and explained that they gave my room away and just simply said that they thought i wasn’t coming. And my refund should... read more
Business response:
Curtis, thank you for sharing your review. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Roaches in the rooms - was transferred to a new room, crumbs on the floor, bathroom was not clean, mirrors with huge swirls of streaks not wiped clean. Moved to a different hotel, staff was very accommodating. Management needs to take better care of the property.
Business response:
Thank you for reviewing your stay with us. We apologize for the cleanliness issues you encountered. Please be assured we will share your comments with our team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and serve you well. Sincerely, Hotel Management
Our first room was full of roaches.
Business response:
Thank you for your review. We apologize for the insects you found in your initial room. Your feedback has been shared with our pest control service provider so that the problem can be addressed. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,611 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.