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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like the breakfast options. Horrible.
Business response:
Dear Kenny, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely,Hotel Management
The elevators did not work. They have been broken for several weeks.
Business response:
Mark, thank you for your honest evaluation. We are sorry the elevator was not working perfectly, and for the inconvenience this caused you. We have discussed your feedback with our maintenance team appropriately. We value your business and hope to have the opportunity to welcome you back on a future visit. Thank you again. Sincerely, Hotel Management
No staff on duty at 630 am on July 19 or 20. Breakfast bar not cleaned up or prepared; No coffee or food. on July 20 no one present to checkout guests.
Business response:
Jeffrey, thank you for sharing your experience at our hotel. We regret the disappointing visit and apologize for the cleanliness issues you faced while here. Please be assured we will address this with our housekeeping team to ensure this is not repeated. We are also sorry for the service issues you encountered during your visit and the frustration this caused. We will look into what transpired so this lapse in service is not repeated. We do hope you will stay with us another time so we can provide you with a much more satis... read more
There was no coffee or breakfast items available at 7:15 in the am. Only some oranges.
Business response:
Clay, thank you for taking the time to share your observations with us. We are sorry for the lack of availability of our complimentary grab-and-go breakfast; we assure you we will look into what does not sound like a typical experience. We want to ensure all our guests can take advantage of our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope you will revisit us whenever you are in the area. Sincerely, Hotel Management
Awful Was the worst ever ! First they was over booked. Then finally after the lady got off her cell phone to help she found a room. Got in the room and had roaches climbing up the wall
Business response:
Priscilla, thank you for posting a review of your recent stay. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will give us a chance to provide you w... read more
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,611 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.