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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness is not important to them The room had an foul odor. the bathroom was not clean. The was hair, debris and a pee stain on the shower floor. All the lamps had rust all over them were to was scary to touch.
Business response:
Dear Guest, We sincerely apologize for the foul odor, bathroom cleanliness issues, and rusted lamps in your room. This is far from the experience we aim to provide, and we have addressed these concerns with our housekeeping and maintenance teams for immediate correction. Your comments help us improve and ensure future stays are more comfortable. We value your business and look forward to welcoming you back for a better stay.Sincerely,Hotel Management
They advertise like they have a gym . But its only 3 machines . They say that they provide breakfast and they only serve energy bars coffee and muffins. They don't offer house keeping unless u stay more than a week . Not worth the price
Business response:
Dear Guest, Thank you for sharing your feedback, and we are sorry that your experience didn’t meet your expectations. We understand your disappointment regarding our gym facilities and the breakfast choices. We strive to provide amenities that meet the needs of all our guests, and we realize that the limited selection may not have been what you were expecting. Your comments will be reviewed as we continue to assess our offerings. Our housekeeping services are available for regular cleaning on a chargeable basis. We’ll review... read more
Realmente tome este hotel porque en la página hablaba de un excelente desayuno y la decepción fue grande, solo había café, yogurt, muffins y naranjas. En la habitación encontramos cucarachas, entiendo que por el medio ambiente no cambian toallas todos los días, pero la habitación tampoco la arreglaron, realmente no fue lo esperado
Business response:
Dear Madeline, We sincerely apologize for the issues you encountered during your stay. We are sorry that the breakfast did not meet your expectations and that you found cleanliness concerns in your room. Please rest assured that we take these matters seriously, and we will address them with the appropriate departments to ensure improvements. We also understand the importance of a comfortable, clean environment and will work on resolving these issues promptly. We appreciate your feedback and hope you will give us another oppo... read more
Dirty Dirty Dirty Dirty. Room was disgusting and not cleaned from previous occupants. Pubic hairs all over bathroom too!
Business response:
Dear Robert, We sincerely apologize for the cleanliness issues you experienced during your stay. This is certainly not the standard of service we strive to provide. Your comments regarding the condition of your room have been escalated to our housekeeping team for immediate attention. We take cleanliness very seriously and are committed to ensuring that all rooms are properly cleaned and maintained for our guests. We greatly appreciate your input and hope you will consider giving us another opportunity to provide a much bett... read more
First room I got smelled like cigarettes and was relocated and there were bugs on the bed, for the pricing ; i think its too excessive for a one night stay especially for a not so good quality of a stay
Business response:
Dear Betsy, We’re sorry to hear about your experience and regret that your stay did not meet expectations. We take cleanliness and comfort seriously, and your concerns will be addressed with our team to ensure better quality for future guests. We also understand your thoughts on pricing and will continue working to provide the best value possible. We appreciate your input and hope to have the opportunity to improve your experience next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,689 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.