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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room's isolation is bad, I can hear people's move sounds from upstair room and the trffic sounds from outside all day long and very loud.
Business response:
Dear Steve, Thank you for your recent stay. Although our location is very convenient, external noise can occasionally be a factor. Please accept our apologies for the noise issues you experienced. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as restful as possible. Our goal is to provide a clean property and a comfortable suite so you can get a good night's rest. Please return as a guest, so we can reserve a suite that suits your needs better. We appreci... read more
Room not clean.
Business response:
Dear Chaminda, Thank you very much for posting a review of your stay. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We are working with our housekeeping managers to prevent this from happening again. Thank you for staying with us and leaving your valuable feedback.Sincerely,Hotel Management
Called in couple hours early to confirm reservation , room assigned to me was filthy, towels thrown everywhere. All I needed Was a clean room and sleep.
Business response:
Dear Omaira, Thank you for sharing your experience during your stay at our hotel. We apologize for the inconvenience and frustration you experienced upon arrival. We understand the importance of a clean and comfortable room and regret that we did not meet our usual standards. We will address this with our housekeeping team to prevent it from happening again. We value your business and hope to provide you with an exceptional stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,001 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.