Extended Stay America - Providence - Airport

Anonymous 

on Expedia

10 years ago

Stained towels, bed covered in hair, loud AC unit. 

Kevin 

on Expedia

10 years ago

Worst internet ever! Worst internet ever. The hotel is set up to give the minimum amount but achieve their higher star rating. In other words they have breakfast in the morning but it is granola bars and coffee. No juice, waffles, ect. They have a gym which one person at a time can fit. They have a kitchen and offer plates, bowls, ect. but you have to ask for it and they don't have enough for each room so you may be out of luck if there are none left. 

Jasmin 

on Expedia

10 years ago

Nightmare Absolutely horrible! The room smelled like 100 dogs and when I contacted the front desk they said they couldn't change my room or do anything. I have severe allergies so basically I had to stay in a smelly room. There was also a blood stain on the sheet. This was an absolute nightmare. I will never stay here again. 

ray 

on Expedia

10 years ago

We spent about 90 minutes in this hotel. It had mold in it, and we were all coughing and sneezing. When we spoke to management, we were told there are no other rooms and too bad. We left at 3:30 am and stayed with family. We also called the credit card company to dispute any charge for this craphole. Thanks for asking. I was also considering called the health dept on this place as I was so angry. 

Lydia 

on Expedia

10 years ago

Noisy outdated hotel The hotel needs serious updating. The room doors are extremely loud and sound like you are slamming them when closing The fitness room is tiny with no weights available, only 1treadmill. The breakfast is awful. I was there 4 days and never saw housekeeping. You have to take out your trash and replenish supplies (TP, towels, soap) by going to the front desk. It's a serve yourself type of hotel. The staff however was very pleasant and helpful. 

M J 

on Expedia

10 years ago

Not again Only one elevator. Far from most rooms Outside side door Didn't open Had to go to desk for towers and Sheets for sofa bed no dishes or utensils 

Janet 

on Expedia

10 years ago

What a ripoff! The hotel grounds appeared to be well kept and clean. The lobby was the same, and the desk clerk was super nice, friendly, and helpful. That is where the good ends. The room was far from clean. The toilet had a ring around the top, and stains in the bottom. The carpet was filthy, and had dirt from prior guests so I would not walk without shoes on. The breakfast was pitiful, granola bars, packaged muffins, instant oatmeal and oranges, with coffee that was almost not drinkable. This was a very expensive one nigh... read more

Bernice 

on Expedia

10 years ago

Bad Stay I was not happy with the room, the towels were hard, the soap was too small and no shampoo in the tube(it had been used). There were no utensils or coffee machine in the room. We paid too much for what we got. We did not touch the alarm clock but it went off 2 times durning the night. It was a horrible stay. 

Anonymous 

on Expedia

10 years ago

Noisy The hotel was in an industrial/business location off the main fairway, however it was within a 5 minute drive to shopping and restaurants. Upon entering there was trash on the ground which was there when we came back. The hotel clerk was friendly and accommodating. Entering the room, it had an odor (old food)...which luckily went away after an hour or so. The room doors were on springs, so if you let it go they would slam. Unfortunately, our neighbors didn't seem to care and there was a lot of slamming....the floors ar... read more