Extended Stay America - Providence - Airport

Jacy 

on Expedia

7 years ago

Stay here and the kitchen sink back up This dishwasher leaking One of the lamp bulbs didn't work had to use one lamp in the bathroom In the morning spoke with staff at the front desk to asked for a free stay She said no she do it Didn't see why she couldn't Because I spend my money And always stay at extended stay in didn't states every weekend this is the first time that extended didn't offer me anything 

Anonymous 

on Expedia

7 years ago

DO NOT STAY HERE! We had a horrible stay mainly due to the manager Robin. We were placed in a room on the third floor. There were no ADA rooms available, after a fire alarm we were not notified that the elevator would not be working the following day. We were trapped on the third floor unable to leave when my wife asked the front office she was met with hostility and lack of empathy towards our needs. She stated other people were delaying leaving although we were the only wheelchair party staying. She would not accommodate o... read more

Henry 

on Expedia

7 years ago

Would not stay there again, was not aware that there was no daily room service, room had a residual smell of smoke. 

Holly 

on Expedia

7 years ago

Room smelled like smoke When I was checking in a very tired looking woman was using a phone at the desk to book a hotel somewhere else. The desk clerk mentioned it was parents week for a university in the area. I was glad I had booked well in advance. Then I got to my room in this 100% non-smoking facility and it smelled like cigarette smoke. I knew from the scene at check in I wasn’t likely to get another room, so I went to the front desk and stated I was willing to deal with it for the night, but did not want to be charge... read more

alejandro 

on Expedia

8 years ago

I just book this hotel because offer free shuttle to the airport, but when I'm request the shuttle at 4:30 am they said that the shuttle service start at 7 am this it's so ridiculous, I'm stay at any other hotel with shuttle service and start at 4:00 am , stay away from this hotel if you need a shuttle before 7:00 am 

Anonymous 

on Expedia

8 years ago

Worse Than Camping Mold in the sink. Really uncomfortable bed. Couldn't adjust the AC (it kept turning off and it was mega hot that night). Finally figured out there was a light switch for the living room to bedroom fan like 7' up on the wall - useless. Outdated but that's not a big deal. Mold in the sink. Also worth noting there are three extended stays in this town - we accidentally showed up at the one 3 blocks away form here by mistake at first (that one looked much better - book there instead!) 

Samir 

on Expedia

8 years ago

Not a good place to stay. Bedding was not clean. Blankets had hair strands. Sofa bed was not cleaned. We reached around 4:30 pm and the room was still not ready. Had to wait about 30 min to get that partially cleaned room. The room was stinking as well. 

Vatche 

on Expedia

8 years ago

Bad service not clean and we had no breakfast because they were out of breakfast and that's not right 

Anonymous 

on Expedia

8 years ago

Needs updating... Carpet was stainedalmosr everywhere. Kitchen cabinets were very outdated n worn, and completely empty. No dished, nor silverware...nothing. What's the point of "extended stay with no extended stay supplies"? Breakfast consisted of coffee, power bars, prepackaged tiny muffins and packaged dry oatmeal. Very disappointed and will not stay there again.