Extended Stay America - Providence - Airport

Anonymous 

on Expedia

10 years ago

very dirty floors in room! The bath room floors was not clean. needs renovation! 

Nav 

on Expedia

10 years ago

Nice outside, old and falling apart inside The hotel looks nice from the outside. Inside it is old, dirty and not worthy of being called a hotel for extended stays. The kitchen was dirty, nothing inside and when asked for cooking / utencils, etc... they brought 2 spoons, 2 forks, 2 plates, etc... for 3 adults and 2 kids and the items were dirty and had to be washed. The sofa bed was horrible, the springs were all broken, sleeping on the floor was more comfortable. They only have wireless internet, no in room LAN connection. ... read more

Anonymous 

on Expedia

10 years ago

Extended Stay America - Providence - Airport - Was handed a pile of linens at check in... Never experienced that at ANY HOTEL... The couch cushions were disgustingly dirty and stained... There was only one air conditioner in the living room and a wall between the living room and bedroom, the bedroom was very warm... The "breakfast" offered in the am consisted of a granola bar and coffee.. The counter had ants... There was several men in the courtyard grilling at 8:30 am. In the courtyard and drinking beer... I was very disap... read more

Anonymous 

on Expedia

10 years ago

Stained towels, bed covered in hair, loud AC unit. 

Kevin 

on Expedia

10 years ago

Worst internet ever! Worst internet ever. The hotel is set up to give the minimum amount but achieve their higher star rating. In other words they have breakfast in the morning but it is granola bars and coffee. No juice, waffles, ect. They have a gym which one person at a time can fit. They have a kitchen and offer plates, bowls, ect. but you have to ask for it and they don't have enough for each room so you may be out of luck if there are none left. 

Jasmin 

on Expedia

10 years ago

Nightmare Absolutely horrible! The room smelled like 100 dogs and when I contacted the front desk they said they couldn't change my room or do anything. I have severe allergies so basically I had to stay in a smelly room. There was also a blood stain on the sheet. This was an absolute nightmare. I will never stay here again. 

ray 

on Expedia

10 years ago

We spent about 90 minutes in this hotel. It had mold in it, and we were all coughing and sneezing. When we spoke to management, we were told there are no other rooms and too bad. We left at 3:30 am and stayed with family. We also called the credit card company to dispute any charge for this craphole. Thanks for asking. I was also considering called the health dept on this place as I was so angry. 

Lydia 

on Expedia

10 years ago

Noisy outdated hotel The hotel needs serious updating. The room doors are extremely loud and sound like you are slamming them when closing The fitness room is tiny with no weights available, only 1treadmill. The breakfast is awful. I was there 4 days and never saw housekeeping. You have to take out your trash and replenish supplies (TP, towels, soap) by going to the front desk. It's a serve yourself type of hotel. The staff however was very pleasant and helpful. 

M J 

on Expedia

10 years ago

Not again Only one elevator. Far from most rooms Outside side door Didn't open Had to go to desk for towers and Sheets for sofa bed no dishes or utensils