Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

4.2
  • Hotels
  • Raleigh, NC

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

921 Wake Towne Dr., Raleigh, NC, 27609, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,001 reviews
Select a rating
Christopher's profile image
Christopher 
2 years ago

My business related stay Have stayed at this hotel many times for business staff is always friendly and helpful although this go around upon arrival to room floor was sticky and the bathroom was dirty with dirt or what ever it was in the sink. On the carpet by the dresser where the tv is there was crumbs on floor and also behind where the iron board was there was also crumbs . One of the lamps on the side table by the bed the lamp was not working or either bulb was burned out. 

Business response:

Dear Christopher, thank you for returning to our Extended Stay America. The highest compliment we can receive is a guest who keeps coming back. Your feedback is vital for us as it tells us the areas where we need to improve. We have discussed your comments with our housekeeping team to ensure rooms are thoroughly cleaned and inspected before allocating to future guests. We hope you will accept our apologies and give us a chance again to restore your confidence in us. Sincerely, Hotel Management 

Victor's profile image
Victor 
2 years ago
Sarah's profile image
2 years ago
Michael's profile image
Michael 
2 years ago

We had nats in the room and it was not from anything we brought in because we didn’t bring any food in 

Business response:

Michael, thank you for taking the time to leave us your feedback. We follow the most rigorous measures in the upkeep of our accommodations and hotel, so we are concerned to read your comments. We will address this with our pest control team to guarantee procedures are being followed to prevent any future issues. We understand your frustration and are very grateful for your patience. Thank you for your time; we hope you will consider a return visit the next time you are in our area. Sincerely, Hotel Management 

Chelsea's profile image
Chelsea 
2 years ago
William's profile image
William 
2 years ago
Anonymous's profile image
Anonymous 
3 years ago
Aarron's profile image
Aarron 
3 years ago
Quencey's profile image
Quencey 
3 years ago

Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?

Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,001 reviews. 

When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?

Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.