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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best hotel experience thanks to Mrs Felicia ! My stay has been amazing, the best customer service I’ve had from a hotel in years all thanks to Mrs Felica! She is an amazing host and has made my stay even more comfortable!
Not so happy Customer… The hotel was not clean. The carpeting was disgusting. There was black fuzz on the towels. The shower was gross. Had to clean it myself. The A/C went out on us. The TV would not turn off and when I requested a toaster I never heard back.. they did have a full kitchen which was nice but that lead to an interesting smell throughout the hotel. I can say that the staff was extremely pleasant though. I will never stay there again.
Business response:
Dear Kim, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. We understand your frustration and have taken note of the numerous concerns you raised to address them adequately. Please accept our apologies, and we hope you will consider staying with us again so we can provide you with a better experience.Sincerely,Hotel Management
Great staff and property!
Business response:
Dear Guest, Thank you for taking the time to share such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Nice stay, no issues. Would stay again.
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 4.2 star rating with 1,036 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.