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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sheila, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Staff was nice and check-in was okay. Rooms are definitely dated and need to be upgraded.
Business response:
Thank you for staying at our hotel. We are sorry for the minor issues you had with your suite and regret the inconvenience caused. We will share your comments with the appropriate team to ensure a better experience. On a positive note, we are happy you liked our friendly associates and check-in services. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for your feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate your rating. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Awful front desk manager ruined my stay Denise is ver86
Business response:
Sabrina, thank you for being our guest. We are sorry your stay was not a pleasant one and regret the inconvenience caused. We want our guests to experience genuine, attentive, and warm service throughout their stay, and we hope you will accept our apologies for falling short of this. We are grateful for your feedback, and we have shared your concerns with the appropriate individual. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Was ok for the price. Breakfast should last till checkout and have more items
Business response:
Thank you for your review. We are glad you had an overall satisfactory stay and found us to be a fair value. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management
Updated look an clean property, made me stay enjoyable
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The property was not in the best state of repair; the bathroom counters were cracked, peeling, etc. No soap-dish, no hair conditioner, no coffee-maker in the room (not that big a deal for me, but might be for others). "Complimentary continental breakfast" was prepackaged muffins and granola bars. Linens seemed worn, though I think they were clean. Biggest inconvenience was lack of power outlets. Good luck plugging in a CPAP, charging a phone, or using a computer. This really needs to be rectified for 21st-century guests.
Business response:
Please accept our sincere apology for the difficulties you encountered with your rooms. We appreciate you bringing these issues to our attention. We will share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.