Extended Stay America - Red Bank - Middletown

Business response:

Thank you for being our guest at Extended Stay America. We're happy to know you liked our well-kept property and that our excellent location worked well for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Thank you for staying with us at Extended Stay America and for your nice comments. We are thrilled to read that you loved all the aspects of your stay and had a great experience with us. We hope to see you again whenever your travels bring you back to the area. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mark, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jean, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay with us. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

We are flattered by your very kind review of Extended Stay America. Team members like Robert are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Your feedback will be shared with our housekeeping team so that they will be more diligent in their efforts. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management