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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was bit rundown .. Needed some more TLC in the rooms . My room had no phone and when asked they stated they had no other phone handy. Guess I didn't need to call for room service.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your room. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
I’d stay again Great location, close to Red Bank, easy access to Parkway. Room was clean but overall a bit outdated. Definitely recommend it for the price.
Business response:
Kevin, thank you for taking the time to review your stay at Extended Stay America. We're delighted to know our location was convenient for you and that you liked your well-kept room. We appreciate you recommending us to future guests and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Pleasant stay When I had to change my travel plans the staff was very accommodating.
Business response:
Susan, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that overall you had a pleasant time with us. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Elena, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Dogs are apparently welcome as we were given a room across from a dog obviously left alone that was barking constantly so they moved us to a room on the opposite side of the hotel. Dog owning guests did not clean up after they walked their dogs as there were “land mines “ all over the parking lot. Disgusting.
Business response:
Thank you for posting a review of your stay. Please accept our apologies for the noise issue you experienced in your initial room, but we are happy that our staff did their best to resolve this issue to your satisfaction. Your concern regarding the cleanliness will be shared with our housekeeping team in order to ensure changes are made immediately to solve these problems. We hope you will give us an opportunity to serve you again in the near future. Sincerely, Hotel Management
The rooms are very reasonably priced, have a nice kitchen area with a refrigerator and a microwave. EXTREMELY CLEAN AND WELL MAINTAINED. Beds are very comfortable, and the room temperature is maintained very nicely. I really liked that when we checked in, the room was already set at a comfortable temperature (it was New Year's Eve, and the room was nice and warm). At some hotels, they do not make sure to check these things before you check in, and you have to adjust the room temperature accordingly and wait a while before it... read more
Business response:
Thank you for staying at Extended Stay America and for sharing your observations. We were glad to see that you enjoyed your time and that you liked your room. However, we are sorry for the issue you encountered during your stay. We will share your feedback with the concerned team. We hope you will be our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,300 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.