This profile has been claimed by the business owner or representative.
Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you can afford better, do it The hotel is a bit rundown, but it's what you would expect for an Extended Stay America. What really surprised me was the intense smell of pot in the halls from non-smoking rooms. The bed was very uncomfortable with only 3 pillows (and that's on us for not calling down to the front desk for another pillow, but it was very late). The price is surprisingly high for the quality of the hotel, but you're paying for the location and it's cheaper than paying actual Red Bank hotel prices. If you're no... read more
Business response:
Stephanie, thank you for taking the time to review your stay. Although our location was ideal for you, we apologize for the smoke smell you experienced while you were here and inconvenience you had due to your bed. Your feedback has been shared with our housekeeping team, and we’re working with them so we can redouble our efforts to remove the odor from our property. Also, know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We would like... read more
Donnie at check in was great. The room was okay for the price and for one night but I wouldn’t stay there again. The bathroom was dusty and had some stray hairs and we were all a little hesitant to sleep on the linens. Not the worst ever but definitely not the cleanest.
Business response:
Thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the issue you had concerning cleanliness. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Room not ready at 500
Business response:
Eilleen, thank you for taking the time to share your feedback online. Although your rating suggests you had a pleasant stay, we apologize for the delay you experienced at the time of check-in. Your feedback is shared with the appropriate team in an effort to improve our service levels going ahead. Please give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,165 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.