Extended Stay America - Red Bank - Middletown

Business response:

Andrea, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Dawn, thank you for being our guest. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this service at your request for a minimal fee. Also, we have asked our maintenance team to inspect and fix the TV remote immediately. We hope you will give us another chance... read more

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Michael, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you loved the great service delivered by our courteous associates and that you had a pleasant time with us. We appreciate your feedback and please visit us again. Sincerely, Hotel Management 

Business response:

Dave, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your stay. We make every effort to provide clean, comfortable accommodations and excellent service, and we are glad to know we accomplished it during your visit. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management