Extended Stay America - Red Bank - Middletown

Business response:

Bill, thanks for being our guest atExtended Stay America. We are delighted to read you liked the comfort of our bed and the attentive service provided by our staff.Thanks for your nice comments. We look forward to your next visit! ​​​​​​​Sincerely, Hotel Management 

Business response:

Tim, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Dee, thank you for choosing to stay at Extended Stay America. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Mike, thanks for sharing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you were treated well by our staff. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Carlos, thank you for being our guest. It is disappointing to see the value for the price fell short of your expectations and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to determine new breakfast. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Francis, thank you for taking the time to review Extended Stay America. We’re glad to know you were pleased with the service provided by our staff and that overall you had a pleasant time with us. However, we’re sorry for the cleanliness issue you experienced in your room. We have discussed your feedback with our housekeeping team, and we’re taking necessary steps to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our great location close to many places and that you had a great stay. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management