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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Donnie at check in was great. The room was okay for the price and for one night but I wouldn’t stay there again. The bathroom was dusty and had some stray hairs and we were all a little hesitant to sleep on the linens. Not the worst ever but definitely not the cleanest.
Business response:
Thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the issue you had concerning cleanliness. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Room not ready at 500
Business response:
Eilleen, thank you for taking the time to share your feedback online. Although your rating suggests you had a pleasant stay, we apologize for the delay you experienced at the time of check-in. Your feedback is shared with the appropriate team in an effort to improve our service levels going ahead. Please give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
Very quiet vicinity and environment...good service
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you liked our convenient location and peaceful environment with the service of our staff. It was a pleasure hosting you and hope to see you soon. Sincerely, Hotel Management
Good but smelled of smoke The room wreaked of smoke, as if someone in the room was literally smoking right next to me. The room was fine, but I just couldn’t get over that smell especially not with a child there.
Business response:
Thank you for being our guest and for the valued feedback. We are so sorry for the smokey stay. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for letting us know. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
Having a kitchen in the room was staff was super helpful
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and that our associates took good care of you. Your comments will be shared with the entire team. Please enjoy the rest of your stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.