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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The staff was friendly ans helpful but the room I was given was not very clean.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you loved the great service delivered by our courteous associates and that you had a pleasant time with us. We appreciate your feedback and please visit us again. Sincerely, Hotel Management
Friendly staff even when we arrived really late. Also, when they found out we were leaving before the breakfast bar was setup, they were kind enough to bring up a coffee maker to our room.
Business response:
Dave, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Easy to check in, room clean, hotel quiet
Business response:
Thank you for choosing Extended Stay America for your stay. We make every effort to provide clean, comfortable accommodations and excellent service, and we are glad to know we accomplished it during your visit. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Overnight stay. Clean, quiet, convenient, and relaxing
Business response:
Thanks for the wonderful feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was such a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was not ready at 3:00 check in time. The staff did find us another room that was ready quickly.
Business response:
Kerry, thank you for taking time to review our hotel. We're glad we were able to resolve everything to your ultimate satisfaction but we're sorry that your room was not ready at your arrival. Thanks again for taking the time to tell us about your stay. We hope to an opportunity to welcome you back again. Sincerely, Hotel Management
Not worth the $$$ My dog kept finding crumbs on carpet to munch on, obviously room was not vacuumed from previous hotel guest. Shower was either too hot or too cold, never stayed warm. With 3 electronic devices, could not access "free" wi-fi on any of them my entire stay. No PBS channel on TV, very limited selection of channels to watch. Rusted fridge/freezer.
Business response:
Thank you for reviewing our hotel. Please accept our apologies for the difficulties you experienced in your room and the inconvenience they caused. We assure you that we have discussed your feedback with the appropriate teams in order to improve our service and facilities. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Stay away We were in town for a funeral and this hotel was terrible our room smelled horrible and was dirty the hallway smelled horrible of cigarette smoke and pot it was disgusting if you are given room 327 ask for a different room my parents stayed in the one next to us and it was just slightly better
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.