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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine for one night, pricey for location and room. Clean, staff was nice at check in and check out.
RedBank is the Best Staff Front Desk agent was so friendly n helpful ! She made my stay so great. So glad to find a hotel that still has smoking rooms . I will return many times
Business response:
Thank you for taking the time to write a review. I am pleased to see our staff provided you with excellent customer service and that you would return. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Initially,I booked the room for a sat to go to a concert at the PNC arts Center. I changed my mind and decided to stay the whole weekend and get some beach time in. I had booked the Queen Non smoking suite,which was a decent size, however I did think the bed was a little small. The kitchen was an added bonus but thankfully I brought paper cups and plates, plastic utensils, etc, because there was none, not even a pot or pan! I was a bit surprised too because it clearly stated they were provided, along with a fitness room, whi... read more
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that our team did not make you aware of our amenities when you checked in. We have a full array of kitchen supplies, available at the front desk, for all your needs. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good enough Wanted non-smoking room -given smoking room- No other rooms available -Room smelled of smoke and so did my clothes. Air conditioner did not control room temperature.
Business response:
Your review for our hotel was recently brought to my attention. I want to apologize for not having the room type available that you had reserved. I have looked into the matter with the air conditioner and our team has resolved that issue. Thank you very much for bringing this to our attention, as it helps us to keep up with the maintenance of the property. We would love to have another chance to provide you with a better experience the next time you're in town.
Decent Place for Cost Basic hotel. Not much for breakfast, a few fruits and granola bars. Hotel is more of a ill action of efficiencies - but, that is what the hotel is "Extended Stay America". I was a late check in - so I called and they left my key out for me behind the desk (it was secure) and made for an easy check in.
Business response:
Thank you for writing a review of your stay. I'm disappointed that our grab-and-go breakfast was not up to your standards, but I'm glad you were bale to check in with ease and have a good nights rest. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Good I wasn't completely grossed out by the room cleanliness. The bathroom had been redone with nice floor & bathtub which was nice. The kitchen was empty- no dishes etc. hotel staff was friendly. Good location & safe for parking. Dog friendly. I also didn't hear any neighbors.
Stop charging me No problems until checkout. I was charged an additional 3 times after I checked out. They showed me as a "no-show" for a reservation that I never made. The follow up conversations were productive but I am annoyed that a simple one night stay turned into them maxing out my credit card and I have to wait for the charges to drop off.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us. I do apologize for the error in your billing, but I am glad that we were able to fix the error quickly for you. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.