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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Red bank Needed more pillows and towels in room
Business response:
Jane, thank you for staying at Extended Stay America - Red Bank - Middletown. We are glad your overall visit was pleasant, but we are sorry that we missed meeting some of your expectations. We hope you will give us a chance to serve you better the next time your travel brings you back to our area. Sincerely, General Manager
Business response:
Rhea, thank you for sharing your kind rating of Extended Stay America - Red Bank - Middletown with future travelers online. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Lenny, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager
Just lovely!
Business response:
Sarah, thank you so much for this awesome review of Extended Stay America - Red Bank - Middletown. We are glad everything went great during your stay and that you thoroughly enjoyed your time with us. We can't wait to welcome you back soon. Sincerely, General Manager
Good Hotel Other than someone pulling the fire alarm at 4am. The actual place was fine. Every room has a kitchen with a stove, a sink, and a full size fridge. It was clean and the air conditioning worked. It's fairly close to the Count Basie Theatre.
Business response:
Stan, thank you for providing your feedback of your stay at Extended Stay America - Red Bank - Middletown. We are delighted to know you liked our location and our fully-equipped kitchen. We hope to see you again soon. Sincerely, General Manager
Business response:
Danyelle, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Red Bank – Middletown. Sincerely, General Manager
Old smoking room We got a room that used to be a smoking room The smell was overpowering
Business response:
We appreciate you being our guest. It’s our pleasure knowing you had an overall nice visit. However, we apologize for the smoke odor you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed to assist your needs, so we would have been happy to address this issue if you had alerted us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Budget friendly. The beds and pillows were awful! I ended up at HomeGoods buying new pillows after the first night. The hotel was a short distance from a few beaches which was really nice. The small kitchenette was convenient and a nice when traveling with a family. The hotel staff was very polite. The free breakfast was just a coffee bar with oatmeal and a variety of granola bars. If your on a budget I would recommend but pack your own sheets and pillows and even a mattress topper if you can because the beds were just that... read more
Business response:
Gab, thank you for reviewing your experience. It’s our pleasure knowing you liked our kitchenette and our location being so close to many points of interest. However, we are sorry you found the sofa bed uncomfortable. We appreciate your feedback as we continually strive to meet the needs of every guest. I hope you will consider giving us a second chance the next time you are in the area. Sincerely, General Manager
Not worth the money . Besides the tremendous price I payed for this 2.5 star hotel I was also shocked that there was nothing in the room ( no towels , no dishes, no daily service. Everything was extremely old. Microwave was rusted inside and so was the stove. The dishes we were given were old and some slightly chipped ... there was sigarette marks on the welcome paper that was sitting by the tv. We found ourselves calling or walking downstairs to the desk atleast twice everyday for things we needed.. ( towels, dishes, dish s... read more
Business response:
We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. As per our brand standards, kitchenware along with fresh towels and toiletries are kept and available at the front desk. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please consider giving us another opportunity to redeem ourselves on a future date. ... read more
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,166 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.