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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
The smell of the hotel isn't good, it smelt like smoke in many areas, and very old and musky. The hotel is very outdated. The wifi is slow. The breakfast is definitely a "grab and go" - oatmeal and packaged muffins. The kitchen area in the rooms is very convenient, microwave and refrigerator is nice. The hotel employees were very nice and accommodating!
Business response:
Karen, thank you for being our guest. We are happy to know you liked the kitchen in your room and had a good time here. With that said, we’re sorry for the odor issues you experienced here. I have shared your feedback with my housekeeping team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of the Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, General Manager
Close to Red Bank The place is clean and comfortable enough. It's a 3 star hotel so do not expect anymore from it. The hotel allows pets. I was very disappointed in the people that do not pick up after their pets. Whatever you do, be careful walking in the grassy areas! It's also very weird that you actually have to ask for the normal kitchen items like plates, forks and knifes, a coffee maker. I maybe a little spoiled but in this day and age I don't think its a lot to ask for a HD TV. Staff was pleasant.
Business response:
Thank you for reviewing your experience. We are glad to know our location worked well for your needs and that you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, General Manager
Nice, quiet, clean Stayed here for 2 nights, for a concert at PNC Bank Arts Center. Room was spacious and clean. Area was safe and quiet. Staff was friendly. Close to concert and beach/boardwalk. Check in/out was quick. Windows in room opened for fresh air. I would stay again if in the area!
Business response:
Heather, thank you for being our guest at Extended Stay America while here for a concert. It’s nice to know our location was convenient for your needs and that you enjoyed your comfortable room and our courteous service. Your feedback is much appreciated, and we cannot wait to host you again in the future. Sincerely, General Manager
Business response:
Mike, we appreciate you being our guest. We want all of our guests to enjoy their trip, so we apologize if any inconvenience experienced. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Easy location and dog friendly The hotel staff was very nice. The hotel was also generally quiet for the location, being off a main road. The drive into Red Bank downtown is quick and easy. I needed to be near Belmar - it's also an easy drive to the Shore points. We stayed here for the location, value, and most importantly the place accommodates dogs.
Business response:
Thank you for being our guest. It’s nice to know you liked our associates and that our convenient location and pet-friendly feature were perfect for your needs. However, I apologize for the smell of smoke you experienced on your stay. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. It was good to have you here, and we hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Lori, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Nice Hotel It was nice and the staff was really friendly. The room was spacious and the bathroom was clean. The windows were a little dirty and there was quite some dust on the furniture. But I had a good time and slept like a Baby. Red Bank is perfect to discover New Jersey. I would book there again.
Business response:
Heiko, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.