Extended Stay America - Red Bank - Middletown

Anonymous 

on Expedia

9 years ago

Not as advertised. We chose a 'suites' hotel because of the advertised amenities. When we got into the room, although it was clean, we were surprised there was no coffee maker as advertised. Not a glass nor spoon anywhere. We were just staying the night, so didn't make a fuss about it. When we commented about it at checkout, we were told those were available upon request. No ice machine in the entire hotel. Freezer had ice trays, but they were empty. Continental breakfast was an urn of coffee and hot water. No decaf. Apples... read more

RunnergirlNY 

on Expedia

9 years ago

Staff was amazing!!! The place was ok for the night but would not want to stay there any longer. 

Robert 

on Expedia

9 years ago

Breakfast bait and switch Hotel listed breakfast as one of its amenities and we counted on that in making our decision to use that hotel vs several others. In fact there is no breakfast. There were 3 old apples and 2 oranges in a basket. There were several Granola bars and coffee. When I asked the front desk clerk about the "breakfast" I could sense from his reaction that it's a frequent bone of contention with guests. They really should be more upfront about it and call it a "grab and go breakfast snack bar" or something li... read more

Annonymous 

on Expedia

9 years ago

Pick another hotel for a better experience. The hotel was clean, but, things needed repair. A piece of stripping on the countertop of the kichenette was falling off and needed to be reglued. The bedspread was ripped and was held together by a safety pin. We came down for the breakfast bar around 10 a.m. and there was nothing on the counter. 

Robert 

on Expedia

9 years ago

Spring trip I had to wait a few minutes to someone come to the desk to check in but other than that it was okay for that money. It is a great location and I would come back again. 

rachel 

on Expedia

9 years ago

Excellent The manager Purvis was very friendly and extremely helpful and accommodating. 

Anthony 

on Expedia

9 years ago

Nice Stay Nice Hotel with a great staff. They were very helpful. 

Elizabeth 

on Expedia

9 years ago

Pleasant Stay I chose this hotel after reading the great reviews of other patrons. On Feb 26, 2015 I attended a conference at 7:00 Am at Riverview Medical Center which was about 2 miles away from the Extended Stay America Hotel, so my stay was on the night before. Though my stay was very brief, I felt safe and comfortable. I Did not have much contact with the hotel staff, except at the check in counter, they were very friendly, polite and helpful with directions to nearby stores. Should I be in the neighborhood, I would cert... read more

Anonymous 

on Expedia

9 years ago

Great Location. Near where we needed to be. The room we ordered with a king size bed was not available due to plumbing problems, but the queen size room they moved us in was very nice. Room was spacious, clean,and quiet. Bed was very comfortable.