Extended Stay America - Red Bank - Middletown

Business response:

Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for reviewing your experience at Extended Stay America. We are happy our hospitality got us such good comments and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management 

Business response:

Gomer, thank you for staying at Extended Stay America and for the feedback. We are delighted to read your overnight stay with us was an enjoyable one and that you liked the value we offer. We value your suggestion and hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mary, thank you for being our guest. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these... read more

Business response:

Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our room & service. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America and for the review. We appreciate you had an enjoyable stay with us and that we were able to provide you everything up to your satisfaction. It was a pleasure hosting you, and we would love to serve you again when in the area. Sincerely, Hotel Management 

Business response:

Christopher, thank you for having stayed with us at Extended Stay America. We are glad we met your expectations and that you were pleased with everything we offer. Thanks once more, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. We are happy you had a comfortable stay and that you liked our courteous associates. I’ll be sure to share your compliments with my staff, and we look forward to serving you better on your next visit. Sincerely, Hotel Management