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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy check in and check out
Business response:
Dear Andrea, Thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted you had a positive experience with our check-in and check-out service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon.Sincerely,Hotel Management
I like everything about this place. One night turned into 2 weeks.
Business response:
Dear Ganice, We're thrilled to hear that you enjoyed your extended stay at Extended Stay America! It's fantastic to know that our accommodations met your needs so well. We appreciate your positive feedback and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management
The room was clean. Upgraded bathroom. Only downfall was not having coffee in the room.
There was a stain on the sheets and bed but got it replace and the shower wasn’t cleaned but the customer service was great!
Business response:
Dear Ariana, Thank you for choosing our hotel. We're grateful for your positive feedback regarding our customer service. However, we're genuinely sorry to read about the issues you encountered with the cleanliness of your room. We strive to provide a comfortable and immaculate environment for all our guests, and it's disappointing to read that we fell short of meeting your expectations in this regard. Your feedback is invaluable to us, and we will address these concerns with our housekeeping team to ensure such incidents are... read more
surprise It looks good from outside but the lobby is not that welcoming!
Business response:
Dear Eva, Thank you for your observation and for sharing your feedback. We sincerely apologize for not meeting your expectations at the lobby. We continuously strive to create a positive and welcoming environment for our guests and regret if this is not done during your stay; your comments will be shared with the appropriate team to enhance our future guests' experience. We hope to host you again and provide you with the best hospitality you deserve on your next visit to Redlands. Sincerely,Hotel Management
Not impressed
Business response:
Dear Eugene, We're sorry to hear that you were not impressed. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. We appreciate your feedback and will use it to improve our services. If you have any specific concerns, please don't hesitate to reach out to us. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 573 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.