This profile has been claimed by the business owner or representative.
Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service
Will be going back my stay was amazing
Business response:
Dear Guest,Thank you for your excellent review of Extended Stay America. We're thrilled to know your stay was such a great experience and that you're already planning to return. It means a lot to our team to know their efforts made your time here memorable. We appreciate you choosing us and can't wait to welcome you back soon for another amazing stay.Sincerely,Hotel Management
Nice Ok
Business response:
Dear Guest,Thank you for sharing your thoughts. We're glad you gave us the opportunity to welcome you and provide a place to unwind. We understand that the experience may not have stood out and appreciate the honesty. Our team is always working to enhance each guest’s stay, and we hope to create a more comfortable and lasting impression during your next visit. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a f... read more
the hospitality was on point. our room was not ready when we arrived but it did not take too long, Jelly was very attentive and kind.
Staying at this hotel was good only but having to pay for Wi-Fi
Not bad for a one nighter My room was fairly clean and front desk service was friendly but the hotel does have I believe long term residence that use marijuana in the building I could smell it in my room and my coworker said there was little beetle like bugs in his room won’t be staying here in the future
Business response:
Dear Isaac,We appreciate you recognizing the friendly service of our staff and the cleanliness of your room. However, we regret that aspects of your stay were not as expected. Our team works to maintain a comfortable environment for all guests, and we will address the concerns you described to ensure our property upholds our standards. Your feedback is valuable, and we appreciate the opportunity to improve. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Ho... read more
I little noisy by the freeway, once moved up stairs neighbors noisy maybe not the best place to study
Business response:
Dear Sultana,Thank you for your feedback. We’re sorry the environment wasn’t as quiet as you hoped. While moving to a different floor helped with traffic sounds, we understand that disturbances from nearby rooms can still be challenging. We appreciate you sharing your experience, and we’ll continue working to provide a more comfortable atmosphere for all types of stays. Thank you for choosing to stay with us. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincere... read more
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 3.1 star rating with 1,482 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.