This profile has been claimed by the business owner or representative.
Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staying at this hotel was good only but having to pay for Wi-Fi
Not bad for a one nighter My room was fairly clean and front desk service was friendly but the hotel does have I believe long term residence that use marijuana in the building I could smell it in my room and my coworker said there was little beetle like bugs in his room won’t be staying here in the future
Business response:
Dear Isaac,We appreciate you recognizing the friendly service of our staff and the cleanliness of your room. However, we regret that aspects of your stay were not as expected. Our team works to maintain a comfortable environment for all guests, and we will address the concerns you described to ensure our property upholds our standards. Your feedback is valuable, and we appreciate the opportunity to improve. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Ho... read more
The staff was really nice
Business response:
Dear Guest,We are delighted you had a great experience at Extended Stay America. Thank you for your kind words about the team. We work hard to provide a welcoming experience for all guests, and it's wonderful to know their efforts made a positive impression. We truly appreciate your feedback and hope to welcome you again.Sincerely,Hotel Management
Steve is as very kind and accommodating
Everything was to be expected from Extended Stay
Business response:
Dear Everett,Thank you for the generous review of Extended Stay America. We’re glad to know your stay aligned with your expectations. We aim to provide a comfortable and convenient experience for our guests, and it’s great to hear that we met that standard for you. Whether it’s the amenities, location, or overall atmosphere, we want every stay to be positive. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Needs better cleaning The window blinds in the room were very dirty could of been cleaner
Business response:
Dear Marco, Thank you for sharing your candid feedback. We hope you had a satisfactory stay overall. However, please accept our apologies if certain areas of our hotel were not spotless, including the windows. Our housekeeping staff works hard, and we regret not catching the concerns you described. We will review your remarks appropriately and will use them to enhance. We hope to welcome you back so we can show you the outstanding experience we are known for and that you deserve.Sincerely,Hotel Management
I little noisy by the freeway, once moved up stairs neighbors noisy maybe not the best place to study
Business response:
Dear Sultana,Thank you for your feedback. We’re sorry the environment wasn’t as quiet as you hoped. While moving to a different floor helped with traffic sounds, we understand that disturbances from nearby rooms can still be challenging. We appreciate you sharing your experience, and we’ll continue working to provide a more comfortable atmosphere for all types of stays. Thank you for choosing to stay with us. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincere... read more
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 3.1 star rating with 1,326 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.