This profile has been claimed by the business owner or representative.
Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Feiendly staff and clean facility
Business response:
Dear Guest, Thank you for taking the time to share your feedback! We're thrilled that our staff were friendly and our facility was clean. These are key aspects of our hotel, and we're glad you had a positive experience. We appreciate your kind words and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Quaint and comfortable
The staff was extremely helpful and accommodating. We had a room that was too noisy and they immediately found us a different room even though they were super busy. The manager was extremely present and made sure our stay was nothing less than amazing. The only reason it’s not 5 stars is because it’s an older property and one of rooms was dirty when we checked in. They immediately cleaned it though and we enjoyed the rest of our stay
Business response:
Dear Guest,We're thrilled to hear that our staff was able to assist you quickly and provide a more comfortable experience. We appreciate your understanding and patience when an issue arose, and we're grateful for your kind words about the manager's efforts. We also apologize for the cleanliness issue upon check-in. Our team works diligently to ensure all rooms are up to our standards, and we're glad we were able to resolve it quickly. Thank you again for choosing our hotel for your stay. We hope you will give us another occa... read more
A great place to stay
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're thrilled you had such a positive experience and appreciate your sharing it. We’re always working to provide guests with a stay that feels both welcoming and comfortable, and we're glad that came through during your visit. We look forward to having you back again whenever you're in the area.Sincerely,Hotel Management
Extended Stay America Suites have been a great place to stay during our Transition
I am surprised no shampoo and coffee maker, and the breakfast so simple like snacks and no coffee.
Business response:
Dear Guest,We apologize for the aspects of your stay that did not meet expectations. For cleanliness and quality control, toiletries such as shampoo are kept at the front desk, and our team is happy to provide them upon request. We also understand your feedback about the breakfast setup and will continue looking for ways to improve what’s offered. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Si... read more
Great place
Eazy check-in great amenities
Business response:
Dear Guest,Thank you for reviewing your stay at Extended Stay America. We're thrilled that the check-in process was smooth and that you enjoyed the amenities. We strive to make every stay as convenient and comfortable as possible, and we're glad to know we met that goal for you. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
Great customer service
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 662 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.