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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs better cleaning The window blinds in the room were very dirty could of been cleaner
Business response:
Dear Marco, Thank you for sharing your candid feedback. We hope you had a satisfactory stay overall. However, please accept our apologies if certain areas of our hotel were not spotless, including the windows. Our housekeeping staff works hard, and we regret not catching the concerns you described. We will review your remarks appropriately and will use them to enhance. We hope to welcome you back so we can show you the outstanding experience we are known for and that you deserve.Sincerely,Hotel Management
There no coffee available and the hot water isn’t nearly hot enough, lukewarm at best.
Business response:
Dear Mandel,Thank you for sharing your experience. We're sorry that the coffee was unavailable and the hot water did not meet your expectations. We understand how important these details are to a comfortable stay, and your feedback helps us address these concerns with our team. We're committed to making the necessary improvements. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
Overall it was very quiet and extremely clean. Everyone was very friendly and welcoming.
Did not know you had to ask for a hair dryer.
Business response:
Dear Steve,Thank you for taking the time to review your stay at Extended Stay America. We’re glad your stay was satisfactory overall and appreciate your feedback regarding the hair dryer. We understand how this may have been an inconvenience. To ensure all amenities are clean and ready for each guest, certain items are kept at the front desk and are available upon request. We regret any frustration this may have caused and appreciate you bringing it to our attention. We will ensure our front desk team communicates this more ... read more
I enjoyed it
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 626 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.