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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Air conditioning worked great. Enhanced wifi was offered at a small fee which was great! Staff is friendly and extremely accommodating. Jwill be staying here again.
Business response:
Dear Guest, It is great to hear that the climate control and upgraded internet option added comfort and convenience to your visit. Knowing that our team made you feel well supported truly means a lot to us. Thank you for choosing Extended Stay America and for sharing your experience. We appreciate your kind remarks and are glad to know you plan to return. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
The front desk girl was nice. The elevator was broken. I had to have my keys reprogrammed because they weren’t working a couple hours later. I had to walk from the fourth floor to the front desk. Room seem a bit dirty.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are glad our reception associate was courteous during your visit. We regret that your stay did not fully meet our standards of comfort and convenience. Your feedback is valuable and will help us improve guest experiences. We appreciate you bringing this to our attention and hope to welcome you back for a more comfortable stay. Sincerely, Hotel Management
Bathtub was clogged, blinds extremely dirty room 233
Business response:
Dear Guest, Thank you for sharing your experience. We regret that the condition of the bathtub and window coverings affected your stay. Your feedback has been shared with our team to ensure greater attention to cleanliness and room functionality. We appreciate you bringing these matters to our attention, as guest comfort and satisfaction are always a priority. We hope to provide a more seamless and pleasant stay in the future and look forward to welcoming you back for a better experience. Sincerely, Hotel Management
Quiet
The convenience and the pricing are a solid draw for this extended stay. We needed somewhere with a stove and hot water and we got that. The room was filthy. We brought our own cooking and cleaning accommodations and that was fine.
Business response:
Dear Ariel, Thank you for taking the time to share your experience. We are pleased to know that our accommodations met your needs and allowed you to prepare meals comfortably. At the same time, we are genuinely concerned that the cleanliness of your room fell short of expectations. Providing a space that is both clean and welcoming is a priority for us. Your feedback will be shared with our team to ensure that we make necessary improvements. We appreciate your comments and hope to provide you with a consistently comfortable ... read more
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 3.1 star rating with 1,482 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.