Extended Stay America - Redlands

Jesus 

on Expedia

9 months ago

N 

Azucena 

on Expedia

10 months ago

There was no shower curtain or towels in the room, called the front desk never answered 

Sheryl 

on Expedia

11 months ago

The gal at check in was nice. The facility smells bad, hallway carpets are filthy, my room stinks so bad. The toilet doesn’t flush, the shower had pubic hairs in it, towels had long strands of hair and the floors throughout are sticky. 

Michael 

on Expedia

11 months ago

Roaches! The room that we stayed in was occupied by countless cockroaches, of various sizes. The floor was dirty, and there were the crusty remains of other cockroaches, which had been smashed on the walls. When I went to complain, I was advised that the hotel was sold out, so they would be unable to provide me another room. When I asked to speak with the manager, I was told that the manager was busy, but he would contact me at 9:00 am the following day. The time and day came and went, but no contact was made by management. ... read more

Tina 

on Expedia

11 months ago

The outside area had overflowing garabage cans for the 4 days we were there. The pet area was also overflowing for 4 days. The floor in our room was so ditry it made my socks BLACK. I would not at this time consider staying again. . 

Samantha 

on Expedia

11 months ago

We had to wait almost an hour for our room to be ready, front desk didn’t know what she was doing and manager seems nice but seems like he has too much on his plate. Had to go clean the room himself. Along with other rooms that other guest were waiting for. Room had a weird smell and the restroom was disgusting. If it wasn’t for the lack of availability in hotels near me i definitely would of canceled and left. Everything in the room was broken and I couldn’t get over the nasty smell.