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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great other than the booking issue I got double booked for the same night. I wanter 3rd to the 5th. Instead i got 2 days the same night Instead of what i wanted . Dest told me she couldn't help
Business response:
Dear Thomas,We’re glad that, aside from the booking issue, your stay was enjoyable. We sincerely apologize for the confusion with your reservation and the inconvenience it caused. We understand how important it is for everything to go smoothly with your booking, and we regret that our team was unable to assist in resolving the issue. Your comments will help us improve our communication and reservation processes moving forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience y... read more
helpful and nice
A good clean comfortable spot to stay that was very reasonably priced for the market and time (Saturday night).
Business response:
Dear William, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable, comfortable stay and found us reasonably priced. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Loved it! Clean and spacious. Comfy bed. A plus was the small kitchen. Lots of storage. Sink and two hot plates is rare. Great for extended stays
It looked very rustic but customer service was amazing and receptionist made check in so fast and easy. He was also very accommodating with request.
Business response:
Dear Gaftynn, Thank you for sharing your feedback. We're delighted to hear that our team provided excellent service during your stay. It’s wonderful to know that check-in was fast and easy and that your requests were accommodated. We hope to welcome you back for another great experience at Extended Stay America.Sincerely,Hotel Management
We stayed one night. Room was comfortable. We didn’t use the kitchenette but for a longer stay its a great way to save money on food.
Business response:
Dear Elizabeth, Thank you for your feedback! It is nice to know you were pleased with your time with us and had a pleasant stay. We are glad you found the room comfortable and appreciate your note about the kitchenette. It is an excellent option for more extended stays. We hope to welcome you back for another visit soon!Sincerely,Hotel Management
An overnight stay for a medical procedure at The surgery center. It was okay, nothing special but got the job done for under $100. Blankets/bedding were thin, good thing the heater worked well. Because these units have small stove/kitchettes the whole placed smelled like food, bacon in particular. Probably would stay elsewhere in area if situation arises again.
Business response:
Dear Rebecca, Thank you for sharing your thoughts about your recent stay. Although you had a satisfactory time with us, we are sorry to find that we fell short of your expectations in some areas. This is rare happening at our hotel. We are continuously working to improve our facilities to ensure a more comfortable and pleasant experience for our guests. Further, we will instruct our front desk team to check the quality of the blankets and bedding. Your feedback is valuable in guiding these improvements. Considering our locat... read more
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,841 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.