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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pros-The beds were comfortable. Cons- The room was hot with the heater off and it was cold outside. The elevator was out one night. Grab and go breakfast was an instant packet of oatmeal and coffee.
Business response:
Dear Robin,We appreciate you highlighting the comfort of the beds. However, we regret that other aspects of your stay did not meet expectations. We understand how room temperature could impact your experience. The temporary elevator issue was certainly not ideal. Additionally, your comments about breakfast are noted. Your feedback is valuable, and we will take it into consideration as we work to enhance the guest experience. We would like the opportunity to serve you better in the future and hope you will consider a return v... read more
It was great other than the booking issue I got double booked for the same night. I wanter 3rd to the 5th. Instead i got 2 days the same night Instead of what i wanted . Dest told me she couldn't help
Business response:
Dear Thomas,We’re glad that, aside from the booking issue, your stay was enjoyable. We sincerely apologize for the confusion with your reservation and the inconvenience it caused. We understand how important it is for everything to go smoothly with your booking, and we regret that our team was unable to assist in resolving the issue. Your comments will help us improve our communication and reservation processes moving forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience y... read more
helpful and nice
A good clean comfortable spot to stay that was very reasonably priced for the market and time (Saturday night).
Business response:
Dear William, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable, comfortable stay and found us reasonably priced. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.6 star rating with 1,946 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.