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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not our best Experience in Reno The hallway and elevator smelled liked like marijuana. The hotel showed breakfast when we booked but we told it told when we checked in it would be to go coffee. The walls are very thin. At 3 am we woken by loud music from next door that continued for over an hour. Not our best experience in Reno
Business response:
Dear Dawn, Thank you for sharing your feedback, and we sincerely apologize that your stay was not as pleasant as expected. We regret the issues you experienced with noise, the hallway odor, and the confusion regarding breakfast offerings. This is certainly not the experience we aim to provide, and we will address these concerns with our team to improve our services. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The room was okay for the price
The property is in a safe neighborhood. Parking was pretty easy and plenty of space. The property however is pretty old and outdated.
The staff was nice, the room was clean. Check in was easy. Thank you so much!
Business response:
Dear Lisa,Thank you for choosing Extended Stay America and sharing your wonderful comments with fellow travelers. We're delighted you had a wonderful experience at our hotel. Our team strives to provide exceptional service and a clean atmosphere. Thank you for recognizing our staff's effort. We look forward to welcoming you back in the future for another enjoyable stay.Sincerely,Hotel Management
Nice affordable place to stay.
Business response:
Dear Cory,Thank you for being our guest at Extended Stay America. We're thrilled you enjoyed your stay and that you found our accommodation cozy and affordable. We strive to provide a comfortable and budget-friendly experience for all our guests. Thank you for recognizing our commitments. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,840 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.