This profile has been claimed by the business owner or representative.
Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good and basic Just what would be expected, clean and basic. Ask for plates and kitchen stuff at front desk, they are not in room
Business response:
Thanks for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your business and hope to welcome you back soon. Sincerely, Hotel Management
Room smelled like amoke
Business response:
Thank you for choosing our hotel and for your review. Although you had an overall pleasant stay, we are sorry for the odor issue you experienced and regret the inconvenience it caused. We will be sure to share your concern with our housekeeping team in an effort to improve our performance. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
n/a spent one week there. morning coffee in lobby was always gone by 0610. they need bigger or more pots.
Business response:
Bill, thank you for reviewing your stay at Extended Stay America. We're happy you liked your comfortable room with the kitchenette, but we're sorry for the inconvenience you had with the morning coffee. We enjoyed having you as our guest and look forward to having you back soon. Sincerely, Hotel Management
Nice room with reasonable rates seriously! No complaints really, and I am not a super fussy individual. I will state my opinion when required or as necessary. (NICE really decent place)
Business response:
Shig, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager
Business response:
Lee, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Business response:
Charles, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
Worth the cost The room was clean and we'll stocked with necessities and the kitchenette worked out great. Front service fell down a bit when we called about the neighboring room playing music very loud at 11:30pm. We were told to wait 10-15 minutes to see if it would end. It did not so I knocked on the wall during a break between songs. That did the trick. Also, a smoke alarm sounded in another room at about 1am on a different night and when we called the front desk they said it was fine that it was making noise because it... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you liked your well-equipped room, but I truly regret the inconvenience you experienced while here. Please know I have shared your feedback with my team in an effort to improve our service and facilities moving forward. It was good to have you here, and we look forward to seeing you again soon. Sincerely, General Manager
Business response:
Clarence, we're glad to know you enjoyed your stay at Extended Stay America - Reno - South Meadows. We are pleased to know you had an overall great experience. We hope to welcome you back soon for another enjoyable visit. Sincerely, General Manager
Business response:
Cole, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,161 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.