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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room at this property was very clean. Probably the cleanest room I have ever gotten in Reno OR Vegas. I was super impressed. Felt private and safe in this property. Code Keys in use on all entrances, and my room was just inside the side entrance which made entering and leaving and entering our ground floor unit very convenient, and easy on the knees. I would definitely stay here again, and would recommend this property to friends or family.
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you loved your clean and comfortable accommodations and had a great stay with us. We appreciate your business and look forward to your return visit. Sincerely, Hotel Management
I loved that the room had a recliner and comfortable bed
Business response:
Thank you for choosing Extended Stay America for your needs. We are thrilled to know you had a restful stay in your well-maintained room. Thank you once more for your review, and we look forward to welcoming you again soon. Sincerely, Hotel Management
nice stay It was very nice, clean and quiet, except the heating unit which was very loud...
Business response:
Thank you for choosing Extended Stay America. It’s nice to see you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Choose this because pet friendly. Pretty quite building which is good for noisy pets. Under staffed but they did a great job despite being behind on towels,
Business response:
Thank you for choosing to stay at Extended Stay America. It’s great to know you were impressed with our pet-friendly policy and had a pleasant time with us. We appreciate your business and look forward to your return visit. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The concept of having a complete kitchen was great; however, the hotel staff was unable to execute the concept. Requests took days to complete, and we never received the kitchen dishes or coffee maker requested the day before we checked out. And I saw the desk attendant write it down on the to-do list, so it shouldn't have been ignored. The property was nice, but the lack of a lobby space meant that everything happened in the two chairs by the front desk/elevator area including job interviews, and guests rudely holding group... read more
Business response:
Thank you for being our guest. Although you liked certain aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware and the breakfast offerings are shared with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Under the beds was very dirty.
Business response:
Fatima, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, we apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Juan, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,892 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.