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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff friendly and was close to Interstate but bed was too soft
Business response:
Bonzo, thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed our ideal location. We appreciate your feedback and hope to see you back soon. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Ok. Needed to ask for hair dryer which they didn’t have first night. Nothing kept in room have to ask for plates utensils cookware coffee pot. Etc. staff was friendly and gave as good of service as possible. Could expand their coffee bar to include cereal and milk besides instant oatmeal.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for your disappointment with the in-room amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hairdryers are available and complimentary at the front desk at any time. We hope you will give us another chance to serve you better. Sincerely, Hotel Ma... read more
Is a nice property and comfortable so we didn't have any problems
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The bed was comfortable, but the place smelled funny.
Business response:
Thank you for being our guest. We are pleased to know you slept well on our comfortable beds and had a pleasant stay. However, we are sorry for the odor issue you encountered. Your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
Pleasure We were greeted in friendly manor, room was clean and quiet. Great location. Overall it was a great experience.
Business response:
Curtis, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Monica, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The property was older, but mostly clean. I had occasion to use the guest laundry, and it was great (lots of machines, reasonably priced, and a big table for folding). The bed was comfortable. The room was clean. I was disappointed with the "continental breakfast" as listed. It was a coffee bar with granola bars. Overall, it was a fair price for the hotel.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Gloria, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,892 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.