Extended Stay America - Richmond - Hilltop Mall

Seyrahn 

on Expedia

4 weeks ago

The main reason I gave 4 stars was that when I went to shower, the water was lukewarm—not even hot—and the shower pressure was too weak for the water to flow properly. I felt quite cold while taking a quick shower. Additionally, there was no hairdryer available. I mentioned this to the receptionist, and she made a note in her book. Otherwise, the room was clean and quiet. 

Ethan 

on Expedia

a month ago

As far as this hotel goes, it's likely one of rhe better options as fsr as bang for your buck. The hotel is clean, and has a more modern look than some hotels. It was pretty quiet when I stayed and I never really had issues with sound other than the occasional person walking and talking outside. Now as far as things that I didn't like... there are a few. When you walk into your room, it has a feint smell of smoke even in the non-smoking rooms. I'm unsure as to if they have smoking rooms but you can still smell the menthol fr... read more

Lyle 

on Expedia

a month ago

Nice place When we checked in the person who helped us was awesome! I wish i could remember his name 

sandra 

on Expedia

a month ago

More improvement 

Tiffany 

on Expedia

a month ago

This was a very good property to stay out. I felt safe. I slept well because it was quiet. The only bad thing was that they needed to mop the floor in front of the elevator on the third floor, as well as not the actual elevator. 

Hobe 

on Expedia

2 months ago

Perfect